Alamo Rent A Car

Reviews

• JI

  John Ivester

  Aug 25, 2026
  5.0
  We rented an SUV from Alamo in Destin, FL. The car was clean and operated very well. Atashia checked us in. She was friendly, responsive, and professional. When we returned the vehicle one week later, I inadvertently left my personal car keys in the rental. The representative chased us down on our way to the terminal and delivered my keys to me at 5 AM in the morning! This was the first time my wife and rented with Alamo. We will rent with them for sure in the future!
• DM

  Dawne Massey

  Aug 22, 2026
  5.0
  Great Alamo experience at the Ft Walton Beach airport! Both the rental agent and the return experience employee were patient, kind and friendly. We loved the hybrid Hyundai Elantra we rented. What a great little car with exceptional gas mileage. Thank you, Alamo!
• LB

  Linda Beal

  Aug 17, 2026
  5.0
  Great service! Bill was fantastic!
• TB

  Tanya Bizri

  Aug 16, 2026
  5.0
  I cannot say enough wonderful things about Nathalie at the Alamo counter at VPS Airport. She truly went above and beyond for us and completely turned around what could have been a disastrous start to our trip. My husband had accidentally booked our rental car at the wrong location, and after going from counter to counter, every other rental company turned us away and told us there was nothing they could do. Then we met Nathalie. Instead of simply telling us no, she took the time to listen to our entire dilemma and genuinely cared about helping us find a solution. She patiently tried multiple times to find us a vehicle and worked incredibly hard to get us the best possible deal. She never made us feel rushed or like we were an inconvenience—she was thoughtful, patient, kind, and determined to help. And she did! Because of Nathalie, we were able to get a car and continue with our trip as planned. She truly saved the day for us and made our entire trip possible. This is what above-and-beyond customer service looks like. It is so rare these days to encounter someone who genuinely cares about the person standing in front of them and is willing to put in the extra effort to help. Nathalie is an incredible representative of Alamo, and I sincerely hope she receives the recognition she deserves. Thank you, Nathalie, for your kindness, patience, and exceptional service. Alamo is very lucky to have you!
• MB

  Maggie Berg

  Aug 9, 2026
  2.0
  The fuel had an eighth of a tank less than full, but we arrived so late at night that I had no interest in arguing it with the one clerk at the counter that is a bit of a walk from the car. It also was not cleaned well inside and the windshield wiper fluid was dry as a bone. I mentioned these issues to the check-in person, but no apology or discount were provided. Since no response except, "I'll take note," I guess unprepped cars are norm for the establishment. (I filled it completely for the next customer.)

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