General RV Center

Reviews

• CC

  Chris Crum

  4 days ago
  5.0
  The entire team treated me like an old friend or family member. They genuinely cared that I got into the right rig for me at the absolute best deal possible. They helped me get out an old toy hauler that I was upside down on and not happy with. They were patient in showing me multiple coaches, some of the same a few times. In the end, I left a very happy camper thanks to Austin, the most amazing and interesting sales rep, and Alex, the best sales manager I've ever dealt with. Sofiane is the deal maker with the banks. He is truly a magician with numbers. They are all resourceful and sincere. The entire team rowed together to give me the best experience I've ever had with this third RV purchase. Post
• DC

  Daniel Calero

  Aug 22, 2026
  5.0
  We had an excellent experience purchasing our RV, from beginning to end. Dillon, our salesman, made the entire process very smooth. He was extremely pleasant, patient, and took the time to answer all of our questions without ever making us feel rushed or pressured. The experience was smooth from the sales process, through finance, and all the way to pickup. We also had a hitch installed on our truck. We were told the entire process would take about five hours from the time we arrived until we left—and they delivered exactly that. We were out in five hours on the button. Brian, who did our RV walkthrough, was also amazing. He was very patient and took the time to show us everything in the RV and explain how everything worked. We never felt rushed, and he made sure we were comfortable with everything before we left. Tom in finance was also very knowledgeable and helpful, making that part of the process easy and straightforward. George was the gentleman who helped us learn how to use the hitch that was installed on our truck. That part of the process was a little scary for us at first, but George made it feel easy and comfortable. He was extremely patient with my husband, took his time explaining everything, and never rushed us. We really appreciated the time he took to make sure we understood how everything worked. Overall, we couldn’t have asked for a better experience. Everyone was professional, friendly, patient, and genuinely helpful. A special thank you to Dillon, Brian, Tom, and George for making our RV purchase such a smooth and enjoyable experience. From the initial sale to finance, the RV walkthrough, hitch installation, and learning how to use it, everything went exceptionally well. We would definitely recommend this team to anyone looking to purchase an RV. Great experience all around!
• GL

  Gulf Mobile Notary LLC

  Aug 21, 2026
  5.0
  After purchasing our American Coach Tradition I was unhappy with the communication and follow-up while my coach was in for service. After speaking to a service manager, I was assigned a new service advisor, and I started working with Bonnie Bernard. Ever since my first interaction with Bonnie, my service experience has made a complete turnaround. Bonnie does a great job communicating and managing. She is always reachable and has taken the time to address issues. We were on a trip and had an issue and I reached out to Bonnie, and she was able to assist and helped us solve the problem and we were over 1,000 miles away. Bonnie has restored my confidence with General RV, and I wanted to share our experiences with Bonnie and recognize her continued excellent representation of General RV.
• JS

  Justin Stafford

  Aug 16, 2026
  5.0
  We purchased our Brinkley Model Z 3610 through General RV in Dover/Tampa, and our experience—from the purchase itself, through a very extensive upgrade project, and now into ongoing service—has been exceptional. I especially want to recognize Cory Warren, who handled the technical installation and has continued to support us long after we took delivery. To give some perspective on the scope of the project, Cory installed and integrated a substantial off-grid power system that included: ● 6 Battle Born GC3 heated lithium batteries ● Large rooftop solar array with set up for expansion ground array ● Dual Victron MPPT solar charge controllers ● Dual 5,000W Victron Quattro inverter/chargers ● Victron Cerbo GX with Touch 70 display ● Cummins Onan QG 7,000i DF generator, including auto-start integration with the Victron system This was not a simple RV upgrade. It was a major electrical and power-management installation with multiple systems that all needed to communicate and operate together correctly. What has impressed me most, though, is that Cory’s commitment didn’t end when we drove off the lot. We’ve traveled extensively since taking delivery, and I’ve reached out to Cory multiple times when I’ve had questions or needed help troubleshooting something while out of town. That has included after-hours and even weekend conversations. He has repeatedly taken the time to remotely investigate what was happening, help diagnose the issue, and walk me through solutions from hundreds of miles away. That level of service is rare. When you invest this much into an RV and a sophisticated power system, the quality of the installation matters—but having someone who genuinely stands behind the work afterward matters just as much. Cory has demonstrated repeatedly that he takes ownership of his work and cares about making sure the system continues to perform the way it should. While Cory deserves special recognition, I also want to emphasize that everyone we’ve dealt with at General RV has been professional, helpful, and quality to work with. From the purchase process to the upgrades and ongoing service, we’ve had a very positive experience with the entire team. If you’re considering a Brinkley or planning a serious solar, lithium, inverter, or generator installation, I can confidently recommend General RV Dover/Tampa—and especially Cory Warren. Five stars without hesitation. The sale gets you through the door, but the service after the sale is what earns a customer for the long haul.
• KG

  Kevin G.

  Aug 7, 2026
  1.0
  UPDATE: My camper has been at General RV since 8/7. I went down to get some of my personal belongings out of the camper and it hasn't been touched yet. On top of that there is damage on the sliding door that wasn't there when I dropped it off. I keep getting text stating they are still waiting for parts to arrive. The AC unit has allegedly been shipped 2 different times now. At this point I would just like General RV to buy the camper back. I will add the new damage to the pictures. Oh and thanks General RV for the generic we are sorry response that we all knew was coming. We should have ran from the start when we were dealing with their internet sales team that absolutely did not want us to go down and look at the camper on the lot. We literally went back and forth for 3 days via emails and phone calls with the internet sales guy. I was finally able to convince him that I wasn't buying a camper sight unseen. Then our temporary tag expired while waiting for a plate to come that was never ordered. After getting that debacle figured out we were finally ready to go camping. WRONG! When we went to use our camper for the first time we couldn't do to the AC compressor going bad. We bought the camper new for a mother's day gift in May. Brought it to General RV to get it checked out just to be told we had to leave it with no time frame of when we could expect it to be reapaired. When asked about getting refunded for the camp site we were told sorry about your luck we don't build them or stand behind the product we sell. When questioned I was told we just sell them take it up with Jayco if you want your money refunded by Amanda the service advisor. Apparently that's what her boss Chase told her to tell me. Now we will wait for the generic " sorry " response that all the other bad reviews have received.

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