Enterprise Rent-A-Car

Reviews

• JB

  Julie Brown

  May 8, 2026
  5.0
  Agents made the process easy and were all very pleasant and efficient!
• NN

  No Name

  May 5, 2026
  5.0
  Great experience overall. Everything was smooth, quick, and easy from start to finish. The process was straightforward and stress-free, and everything was handled efficiently. Definitely satisfied and would recommend.
• WC

  William Craig

  May 1, 2026
  1.0
  They will let you make reservations for vehicles they do not have on the lot and upon arrival tell you that you need to go to a different location. Third time was the last. Staff is rude, undertrained, and unprofessional.
• CM

  Camila Montoya

  Apr 30, 2026
  1.0
  DONT DO BUSINESS WITH THIS PEOPLE, THEY WILL CHARGE YOU MORE THAT THEY’RE SUPPOSED TO. I returned the car like 12 hours before I was supposed to. I paid like $370 for the rental car, $300 of deposit and $111 of the insurance they told me just in case something happened to the car, that’s around $780 for 4 days I used the car, from Wednesday through Saturday. And they didn’t even refund me the $550 they told me when I called, they only refunded $425 and they’re saying they have to look at the cameras to see when I returned the car. How long it takes to see the cameras, a whole week? The lady at the phone was rude, interrupted me multiple times while I was simply trying to understand the charges. At one point, she even called me rude for asking questions. Poor customer service, if she gives me a callback saying in a nice way that they already started working on my case, I wouldn’t be upset. The worst first experience with this company, never again
• MG

  michael g.

  Apr 12, 2026
  1.0
  Very horrible experience dealing with the manager of this location, Mishka is both a rude and offensive person to deal with, the pickup was 50 minutes late and when I arrived at the office and asked why, she dismissed me and basically said that was too bad, my wife had an appointment in Palm Beach and had to pay $100.00 Uber to get there on time. Mishka’s attitude was like not my problem and too bad, well, I honoured the rental agreement and when I returned the car I thankfully dealt with Alec who is a true gentleman, he’s the guy that should be managing that office and not some disgruntled disaster of a person. Won’t be taking my business back there anymore.

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