Advance Auto Parts

Reviews

• CB

  Cassie Belizaire

  3 days ago
  5.0
  This store and their customer service is phenomenal! Tania and Julio were such a great help and were very patient with me. 10/10 would recommend!
• EL

  Erick Von Lippke

  3 days ago
  5.0
  Been buying detail and shop equipment from here for years. Always has inventory in stock, staff has been nothing but helpful in finding what we need for our shop's clients. Highly recommend getting whatever automotive parts you need through this Advanced Auto
• JV

  Johana Valencia

  6 days ago
  1.0
  Pésima atención… el que estaba atendiendo dijo no salgo en lluvia
• JV

  J Val

  Aug 28, 2026
  5.0
  ⭐⭐⭐⭐⭐ JAMAR DESERVES MORE THAN 5 STARS! I’ve honestly never seen someone handle a shop the way Jamar does. This guy was running the entire shop by himself while handling OVER 6 customers at the same time, and somehow still managed to give everyone great service, answer questions, stay organized, and keep everything moving. You could tell he genuinely cared about every customer instead of just rushing people through. Even with the shop being busy, Jamar stayed professional, patient, knowledgeable, and extremely helpful. That level of multitasking and customer service is rare nowadays. Jamar is the type of employee who makes you want to come back to the same location. The company seriously needs to recognize what they have with this guy. If management sees this review, give this man some recognition because he earned it. 💯 10/10 service. 10/10 attitude. 10/10 professionalism. JAMAR IS THE MAN! 🔥🔥🔥
• FC

  Francesco Corleone

  Jul 29, 2026
  1.0
  I have always been a loyal customer of this store and have never had any issues before. However, twice this month I was treated with complete disrespect. The first time, I came in asking to use the scanner and handed my ID to an employee named Jamal (or Hamal, I’m not sure because your employees don’t wear name tags). He pretended not to understand what I meant by “scanner” and acted like he had no idea what I was talking about. I ignored his attitude and asked another employee a very slim young man who was extremely polite and professional. He helped me immediately and provided excellent customer service. Today I returned because I urgently needed a part for my car. Unfortunately, the same employee was there again. I showed him a screenshot with the name of the part in English, and he claimed it was in Spanish. Then I told him the make of my car, and he said he couldn’t find it. I politely asked him to type it into the computer, but instead he turned the keyboard toward me and expected me to do his job. I told him, “I don’t work here. You should be the one typing it.” After making me type on his keyboard, he then tried to embarrass me by saying, “Sir, step back. You’re behind the counter,” even though he was the one who had just instructed me to use the keyboard. That made absolutely no sense. He is a tall, dark-skinned employee. I don’t know his name because, again, your employees don’t wear name tags. I left the store feeling worse than when I arrived. My car is already having serious problems, and instead of receiving help, I was treated with arrogance, disrespect, and rudeness. The only reason this situation didn’t become an argument is because I happened to be in a very good mood that day. Honestly, it felt like one of those internet prank videos because I could not believe how rude and unprofessional he was. On the other hand, the slim young employee who helped me before deserves recognition. He is fantastic, respectful, friendly, and represents exactly how customer service should be. I promise I will never return to this location again. I may continue shopping at other Advance Auto Parts stores because I have always had good experiences elsewhere, but this location is by far the worst in the entire chain. I say that with confidence because I am a frequent Advance Auto Parts customer and have never experienced such awful customer service. Please review your security camera footage between 6:15 PM and 6:30 PM on July 29 and draw your own conclusions. The video will speak for itself. This employee’s behavior was completely unacceptable, and I sincerely hope no other customer has to go through the same experience.

Frequently Asked Questions About Advance Auto Parts