Tire Choice Auto Service Centers

Reviews

• NN

  Noam

  Sep 13, 2026
  1.0
  1 star is more than generous. I have never experienced customer service this careless and disrespectful. This was my first time ever using their services, and unfortunately, it will also be my last. I will never come back or get anywhere near this place again. I called them twice just to check on my car and get an update, yet they waited until literally 10 minutes before closing to call me and tell me that my car was ready. They then expected me to somehow get there before 6 PM. I rushed over and arrived at 6:04 PM, only four minutes after their closing time, and they had already locked the place and left. Even worse, my vehicle was left outside unattended, where it could potentially be damaged, broken into, or even stolen. They knew the vehicle was still there, yet they simply closed up and left. They left me without my vehicle and without a way to get around because of their terrible communication and complete lack of consideration. What makes this even worse is that I had already called two times beforehand specifically to check on the car. If they had communicated properly, this entire situation could have been avoided. This is not how you treat your customers Communication? Almost nonexistent. Consideration for the customer? None. Customer service? Extremely disappointing. First visit, first experience, and absolutely the last. I will never use their services again.
• NM

  Noam Mazrev

  Sep 13, 2026
  1.0
  🚨🚨🚨 Beware 🚨🚨🚨this place damaged my car I left for oil change in a perfect condition and picked it up with loud noise from the engine guys please do yourself a favor: respect yourself, respect your time, and respect your vehicle. Take your car somewhere that actually treats you like a customer not somewhere that seems to care only about taking your money.
• VR

  Victor Roher

  Aug 9, 2026
  1.0
  9 o'clock appointment person didn't show app until 9:15 and then told me there's no tire guy here and I don't know what time he'll be here and I had a 9 o'clock appointment
• SK

  Sebastian Kot

  Jul 27, 2026
  1.0
  I brought my mother-in-law (Teresa K) car to Tire Choice to have all four tires replaced. The tires were installed in one day, so initially everything seemed fine. The very next day, she discovered that the engine oil filler cap had been removed during the service and left sitting on the windshield. Because the cap was never reinstalled, engine oil sprayed all over the engine compartment while she was driving. This is not a minor mistake—it is a serious act of negligence that could have resulted in catastrophic engine damage or even engine failure. Thankfully, she noticed the problem quickly and called me immediately. I had to purchase new oil and perform an emergency oil change myself to minimize the risk of damage. Fortunately, the engine appears to have survived, but that was due to luck—not because Tire Choice caught their mistake. On Monday, we returned to the store to report what happened. The manager, Mark, seemed shocked that one of his technicians would remove the oil cap during a tire installation. His solution was to offer a $50 store credit toward a future repair. Frankly, offering $50 after an error that could have destroyed an engine is disappointing and does not reflect the seriousness of what happened. Only after I specifically asked whether they would clean the engine compartment, which was completely covered in oil, did they agree to arrange a third-party cleaning service. We were told this would require leaving the vehicle there for most of another day, creating even more inconvenience because of a mistake that should never have happened. In the end, we decided not to leave the vehicle for the cleaning because we no longer have confidence in the quality of work performed at this location. That decision was not easy—we have been bringing our family's vehicles to this Tire Choice for many years. Unfortunately, this experience completely changed our level of trust. Everyone can make mistakes, but professional shops are expected to have quality-control procedures in place before releasing a customer's vehicle. A simple final inspection would have immediately revealed that the oil cap was missing. We hope Tire Choice uses this incident as a learning opportunity and improves its inspection process before another customer experiences the same situation. If this had gone unnoticed for a longer period, the outcome could have been far more expensive than an oil cleanup. Sadly, after many years as loyal customers, this experience has left us with no confidence in returning to this shop.
• JJ

  J

  Jul 25, 2026
  5.0
  I had my brakes repaired here and had a great experience. The mechanic was professional, honest, and completed the work quickly. My car is braking smoothly now, and the pricing was fair. I would definitely recommend them to anyone looking for reliable auto repair.