Crown Acura

Reviews

• EB

  Enined Broughton

  Aug 11, 2026
  5.0
  Amazing! Hi john, I should have thought of this earlier to save you 100 calls. 😊 Here are my final thought— I’m good with everything I signed for while there. This exercise was great in the it reinforced you and the dealership as a fair and honest pricing organization. I’ve always felt that way because of your exceptional customer service, but I had a wise pal confirm it, by telling me “I’m in good hands”. Being a woman, I’m often concerned about being ripped off. I’ve had my gut feeling affirmed. Thanks for your patience, professionalism, and kindness today and over the years. They are lucky to have you! I’m probably a customer for life because of you. Definitely for the 5+ more years I’m planning on getting out of my baby! 😊
• JA

  Jade Andersen

  Aug 10, 2026
  5.0
  I had a great experience working with Breezy at Crown Acura Clearwater. She was extremely knowledgeable about the MDX and took the time to walk me through the different trim levels, features, and options without ever making me feel pressured. Breezy was helpful, professional, and genuinely pleasant to work with. She made the entire experience easy and enjoyable, and her customer service really stood out. I will definitely be returning to Crown Acura Clearwater in the future, and I have Breezy to thank for that! Highly recommend asking for Breezy if you’re looking for a new Acura!
• EE

  Emma Englett

  Aug 8, 2026
  2.0
  This review is long overdue. I would recommend to not do anything through this dealership. I had a very sketchy experience trying to get a car here and had driven 5 hours from Tallahassee, constantly being reassured the deal would go through and I would leave with the car. First off, the sales person, Luke I think his name was, tried to gaslight me every time I had a question about the car, making the experience extremely awkward and uncomfortable. We then discussed numbers and the finance manager pulled a credit score that was 400 points below what it should have been. He says its the correct score but that he still got us approved. While me and my partner were discussing the deal, the salesperson comes back and says "actually the banks took a second look and cant approve you, there nothing else we can do for you today." Then proceeds to ignore us, look away, and goes on his phone like we weren't sitting directly infront of him at his desk. If what the manager said truly happened, there was a correct way to inform the customer, or even help try to get them into another car that they COULD get approved for. This place seems like they aren't looking to make deals, and from reading other reviews, they obviously dont care about wasting peoples time. Anyways we went to another dealership that pulled an 800 credit score and bought a car there a week later.....Just a fair warning.
• BS

  Bonnie Shaw

  Aug 8, 2026
  5.0
  Outstanding Experience with Chris Duncanson at Crown Acura I recently purchased a 2026 Acura RDX from Crown Acura, and I couldn’t be happier with the entire experience. A big part of that was working with Chris Duncanson, who was exceptional from start to finish. Chris was incredibly knowledgeable about the 2026 Acura RDX and took the time to explain the vehicle’s features and technology clearly and confidently. His knowledge made the buying process much easier and gave me complete confidence in my decision. What impressed me most was Chris’s efficiency and professionalism. He respected my time, kept everything moving smoothly, and made what can sometimes be a stressful car-buying experience feel straightforward and enjoyable. There was no unnecessary pressure—just excellent service and a genuine effort to make sure I was comfortable with my purchase. If you’re considering an Acura, I highly recommend asking for Chris Duncanson at Crown Acura. His knowledge, efficiency, and customer service truly made a difference. I’m very happy with my new 2026 RDX and with the experience I had at Crown Acura! Sophie Morris, General Manager at Crown Acura, provided outstanding assistance throughout my car-buying experience. She took the time to understand what I was looking for and was extremely helpful in the process. What impressed me most was that her support didn’t end after the purchase. Sophie has continued to be available and helpful whenever I’ve had questions, making the entire experience even better. Her professionalism, knowledge, and genuine commitment to customer satisfaction are truly exceptional. I highly recommend Sophie and Crown Acura and her team to anyone looking for a great car-buying experience. Thank you, Sophie, for all your help!
• DH

  Darrell Hallford

  Jul 21, 2026
  5.0
  I started my pre-owned truck journey a couple of months ago. Everyday, I was looking at all of the used car sites hoping to find my new to me truck. Ofcourse I was looking for something very specific and not easy to find. When I did find something I liked, i would inquire about it through these websites and sometimes I may or may not get a response. One morning I pulled up the used car sites and started browsing and there it was! Well, it was a new trade in so there wasn't a picture loaded yet, but all of the info was there to get my interest. I sent a message to this dealer (Crown Acura) via the website asking about this truck. In less than 10 minutes Mr. Rich Morris was calling me to inform me that the truck was still available and offered a few details about the truck that I asked about. He then sent a video to my email and text giving a good overview of the truck, much better than pictures. I wanted a picture of the original window sticker, Mr. Morris emailed me one right away. After that all of my boxes were checked and I put a deposit down. The next day I drive over 8 hours to Crown Honda with my dad. Mr. Morris met us in the dealership lobby and was just a pleasant individual to talk to. He walked us to the truck and it was exactly as he described it on the phone! After the test drive I wanted to talk it over with my dad and Mr. Morris said, "take your time, I'll be inside when you're ready." Talk about no pressure. So nice! Ofcourse I decided to buy the truck. Inside Mr. Morris had everything pretty much set up. A few documents here and a couple of computer clicks there we were on our way to the finance dept. That's where Mr. Jay Rudio came in. This guy knows his stuff. Everything was in order and even took the time to tell me again about some of the tag acquisition questions I had. Super nice and knowledgeable! I've only bought a couple of vehicles in my life, but my dad has done it several times and even he was impressed by these guys and the dealership as a whole. Overall, I couldn't be happier. If you're in the market for a new or pre-owned vehicle, I hope you're lucky enough to deal with the fine folks at Crown Acura. A+ Thanks again Rich and Jay!