Tire Choice Auto Service Centers

Reviews

• MW

  Michael Waugh

  2 days ago
  1.0
  To sum it up, your service guy was rude, but honestly not really his fault! You send coupon out for$57.99. Then dont honor it! Technician/ service guy has no idea the coupon exists? This is not his fault! Been going to this location for 4 years plus, will probably never return. When we moved to the area, there was a guy named Josh that worked there, he always took care of us. Your guy couldn't find me in the system??? Called and tried to sell me stuff i did not need, when i refused,, he specifically said it's not ready yet, then never called back to tell me it was ready. I was across the street, so i observed my car being parked, i waited over 30 minutes after it was done, no call. Then was rude when i asked why he never called? I made the appointment for 4pm, then got a confirmation as i was pulling up, that it was 430? The point of the appointment was so it could be done in a timely manner. They did get me in just after 4, so that's positive. My service was complete at 6:07. Cost, just under$100. It was supposed to be $57.99. Don't start with the bs of synthetic blend, blah blah! When i booked, i specifically relayed the exact information of my car. I specially came because of the coupon. This is not anyone who works at the locations fault, it's ABSOLUTELY THE COMPANY! You've previously serviced my Corvette, my infinity, my truck, my friends vehicles as well! This was extremely disappointing, from the service to the simple coupon issue. Icing on the cake, a lady was there for a simple low pressure issue, your guy trying to sell her a bunch of bs, stating her warranty would be negated if she didn't replace the tire!??? That was over the top!? I made him mad because i told her he was incorrect. Terrible experience.
• AF

  Annamarie Frisella

  Jul 1, 2026
  5.0
  There are businesses that simply do the job, and then there are businesses with people who genuinely care. Tire Choice at 1011 Pine Island Road is one of those places. My car broke down, and while I was waiting for the tow truck, Dee called me twice just to make sure I was safe and to check on how I was doing. That simple act of kindness meant so much during a stressful situation. When my car finally arrived, Dee personally changed my tires and stood out in the pouring rain to help me. He never made me feel like I was a burden—he treated me with kindness, respect, and compassion from start to finish. What touched me the most was that he also took the time to help my 80-year-old mother at no charge. In today’s world, it’s rare to meet someone with that kind of generosity and integrity. Dee is a true gentleman with an incredible work ethic and an even bigger heart. Customer service like this is almost impossible to find anymore. Because of Dee, Tire Choice has earned a customer for life. If you need tires or auto service, do yourself a favor and visit Tire Choice on Pine Island Road. I recommend them 100%, and I hope management recognizes what an exceptional employee they have in Dee.
• EK

  Erin Kincaid

  Jun 19, 2026
  5.0
  Brought my car in and they diagnosed and fixed all my issues with it. Troy in the front office was amazing and was so polite and knowledgeable, he walked me through every step and explained my invoice perfectly so I understood it all, he was patient and a real gentleman. The guys in the shop took such good care of my car and it runs amazing now, I definitely know where I’ll be going from now on for all my auto care needs!!!
• DS

  Denise Simenauer

  Jun 15, 2026
  1.0
  We replaced all 4 tires on our 2022 Escape with 30,000 miles. They advised us that we badly needed to replace the front and rear brake pads and rotors and gave us an estimate for $728.42.My husband and son-in-law took the wheels off, front and back. The rotors were in perfect condition. The front brake pads looked brand new and the rear brake pads were barely worn. BEWARE of this place!!!! This was a complete scam. VETY UNETHICAL.
• CT

  Carly Trujillo

  Jun 13, 2026
  5.0
  My husband took his car for new tires and aliment. The stayed an hour pass closing to make sure our vehicle was finished correctly! We truly appreciate the kindness and professionalism! I would definitely recommend them and we will be using their location for future business!

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