Ive took 4 or 5 different diesel trucks to them with 100% satisfaction. They have the knowledge and technology to diagnose your vehicle without all the guessing that other shops would do. There isnt a diesel shop in 100 miles that has the knowledge or experience they do. Customer service goes above and beyond. Highly recommend
BB
Bobette Bobola
Jan 27, 2024
1.0
Forwarding for someone else. Apparently this is not an isolated experience:
Experienced the worst customer service ever at Diesel Powerhouse by one of the owners named Jeff! If he tells you repairs to fix your vehicle are going to be $4000 he expects you to just pay it and don’t ask any questions because he will get really nasty with you if you do. Needless to say lost all future business and will drive our truck over an hour away for repairs.
CL
Curtiss Lasserre
Sep 16, 2020
5.0
**Machine shop review**
Jeff was very professional in the two cases I reached out for assistance.
1) I needed a repair on a part that had a broken bolt in it. Instead of charging me for an hour of labor to remove the bolt, Jeff looked up the part number that was lesser than his hourly rate and directed me that way instead. Thanks for this advice and being honest!
2) Another broken bolt - odd angle on the turbo for my duramax. Jeff was able to knock out the bolt and repair the threads as requested.
Thanks!
MD
Matt Daugherty
Dec 24, 2015
1.0
Beware! Do not take your truck here. The shop manager is unreasonable. I was completely stranded when my truck broke down 2 weeks ago and I live 85 miles away.
Here is the short version of the FACTS.
It took them 3 days to diagnose (I called early morning day 1 to explain to them what I thought the problem was-lifter cover gasket on Cummins 5.9 24V-which is what it was).
They quoted me ancillary work and 8 hours of labor total, that didn't need to be done such as oil filter and fuel filter. Additionally, I Over the phone we negotiated to not do the extra work and that my truck has an air dog system which relocates the lift pump and hoses out of the way=even less labor.
The truck took them until Monday of the next week (5 full business days).
They would not adjust the labor even though they agreed to not do the extra work. The shop manager was emotional when I tried to discuss this with him, and would not compromise for even .5 reduction in labor.
This business is not BBB accredited for good reason!
Frequently Asked Questions About Diesel Powerhouse
What services does Diesel Powerhouse offer?
Diesel Powerhouse services and repairs every type of fuel injection system, including both new and older technology.
What are the operating hours of Diesel Powerhouse?
They are open Monday through Friday from 7:00 AM to 4:00 PM and closed on Saturdays and Sundays.
Where is Diesel Powerhouse located?
Diesel Powerhouse is located at 44565 Lamar Ave, Callahan, FL 32011, USA.
How can I contact Diesel Powerhouse?
You can contact Diesel Powerhouse by phone at +1 904-879-7440 or email at dphmikea@yahoo.com.
Is Diesel Powerhouse authorized by any factory or brand?
Yes, Diesel Powerhouse is a Factory Authorized Diesel Fuel Injection service provider.
What type of business is Diesel Powerhouse categorized as?
Diesel Powerhouse is categorized as an Auto Repair Shop specializing in diesel fuel injection system repairs.
Are there any other automotive repair services near Diesel Powerhouse?
Yes, nearby automotive repair shops include Absher's Garage and Callahan Body & Paint, which offer auto body and repair services.
What options are available nearby for vehicle maintenance besides Diesel Powerhouse?
You can visit Callahan Tire and Lube for tire services and lube, or Sunstate RV and Marine, Inc. for recreational vehicle and car sales.
Are there places to visit nearby Diesel Powerhouse for leisure or community activities?
Yes, the Callahan Sports Complex is nearby for sports activities, and there are multiple churches such as Our Lady of Consolation Catholic Church and The Anchor Church for community engagement.
Can customers combine their visit to Diesel Powerhouse with other services like beauty or home improvement?
Absolutely, nearby options include CG's Hair Salon and Brittanys hair care for beauty services, and Pneuman Homes, LLC and Crazy Ted's Home Improvements for home and construction services.
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