Enterprise Rent-A-Car

Reviews

• EC

  Eric C

  May 9, 2026
  1.0
  Only open for 3 hours on Saturdays. We scheduled through Costco without knowing the early closing time. We unfortunately lost our ride to the airport.
• RO

  Ruth Otero

  Apr 30, 2026
  5.0
  I had a wonderful experience, the staff was top notch, very attentive, friendly and professional. It was a very easy process to rent and return. Definitely recommend this location.
• CC

  C Candela

  Apr 24, 2026
  1.0
  Absolutely disgraceful level of service from Enterprise Rent-A-Car. A corporate reservation made a full week in advance—something you’d expect any competent rental company to manage without issue—was completely disregarded and ultimately not honored. If you are a working professional who relies on scheduled travel, do not trust this company. There is zero sense of accountability or urgency. The fact that they waited until the day before pickup to inform me they “couldn’t fulfill the reservation” is beyond unacceptable. At that point, there is no service being provided—just last-minute failure dumped onto the customer with no real solution. For a company that promotes itself as dependable and service-oriented, the reality is the opposite. There is a clear breakdown in basic operational execution and customer responsibility. Reservations apparently carry no weight, and customers are treated as an afterthought. What makes it worse is the complete lack of empathy or effort to resolve the situation. No urgency, no meaningful alternatives, just a notification that they failed to do their job. That level of disregard is unacceptable for any business, let alone one built around travel logistics. If reliability, professionalism, and basic follow-through matter to you, avoid Enterprise for corporate or time-sensitive travel. They cannot be counted on when it actually matters.
• RE

  Randolph Evans

  Apr 21, 2026
  5.0
  Fast and easy vehicle pickup and drop off, the vehicle was clean and ran well, friendly and knowledgeable staff.
• MF

  Mark Fleener

  Apr 9, 2026
  1.0
  Closed on Sundays, and specifically, does not offer after-hours drop-off, I am effectively trapped into paying for a three-day rental (Saturday morning to Monday morning) just to use the car for 7 hours on Saturday. Can this be resolved? EDIT - Not only could it not be resolved, they put me on a gaslighting loop, as if it would be resolved.

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