Tire Choice Auto Service Centers

Reviews

• BP

  Bill Papas

  3 days ago
  5.0
  Super friendly and fast service. Highly recommended
• WL

  Wyatt lang

  4 days ago
  5.0
  Nice staff. Helpfull, I'm aechanic and they didn't try to sell me anything I didn't need and were knowledgeable
• MC

  marisel cala

  Sep 24, 2026
  5.0
  Great and fairly quick service.
• NZ

  Nick Zakrzeski

  Sep 23, 2026
  5.0
  These guys are the best around. Always get you in fast and get you back on the road quickly!
• AA

  Abdulrahman Alshareef

  Sep 1, 2026
  1.0
  I am very disappointed with my recent experience at Tire Choice. I had an appointment scheduled in advance through Hertz for general vehicle maintenance and an oil change. I was told the service should take approximately an hour or two at most, yet I ended up waiting nearly four hours. After waiting all that time, I was told that the battery was weak and needed to be replaced. However, instead of handling the battery issue as part of the service process or identifying it earlier, the original work order was closed and I was told that a new request and a new approval from Hertz would be required. My question is simple: if the battery was going to be checked as part of the vehicle inspection, why was this not identified and communicated earlier? Why did I have to wait four hours only to be told that another request had to be opened? What was even more disappointing was the customer service. While I was standing there waiting for assistance, an employee was sweeping and appeared to completely ignore me. I had to wait until he eventually asked, “How can I help you?” Basic customer service should not require a customer to stand around waiting to be acknowledged. I have already raised this issue with Hertz because I believe the entire process needs to be reviewed. I hope Tire Choice management takes this feedback seriously. Customers who make appointments and trust your business with their vehicles deserve proper communication, reasonable wait times, and professional customer service. This experience was not acceptable, and I would expect management to investigate what went wrong and take steps to prevent other customers from going through the same situation.