Here at Hoffman Honda, located in West Simsbury, CT, we are dedicated to making your purchasing experience both professional and transparent. With 4.8 stars on Google, we’re highly recommended by our customers. Come visit us on RT 44 on the Avon/Canton line and shop our extensive inventory of new and pre-owned vehicles, where you’re sure to find the perfect Honda CR-V, HR-V or Accord to meet your needs. Our fully staffed service department, including highly trained Honda Master Techs, are here for you after you drive off the lot to handle any maintenance or repairs you may need.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.