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New England Collision

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About

Auto Body ShopAuto Dent Removal ServiceAuto Restoration ServiceAuto Repair Shop
Our focus is always to get your car, and your life, back in order asap. That’s why we do auto body repair faster than anyone else in the industry. And we don’t just repair it quickly, we repair it right. Having the best technicians and working with the best equipment in our body shops, helps us make sure of that. That’s why our Customer Satisfaction Index (CSI) rating is 97% - the highest in the industry. In the end, we back everything we do with the industry’s best nationwide warranty. It’s just part of our overall approach that gives you the ultimate peace of mind. We mean it when we say: “Relax, We’ll Take it From Here.”

Location

New England Collision
465 Derby Ave, West Haven, CT
06516, United States

Hours

Monday8:00 AM - 4:30 PM
Tuesday8:00 AM - 4:30 PM
Wednesday8:00 AM - 4:30 PM
Thursday8:00 AM - 4:30 PM
Friday8:00 AM - 4:30 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.