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Valvoline Instant Oil Change

4.4
(263 reviews)

Business Details

1249 Farmington Avenue, West Hartford, CT
06107, United States
(860) 521-5823
https://store.vioc.com/ct/west-hartford/1249-farmington-avenue

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in West Hartford.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
1249 Farmington Avenue, West Hartford, CT
06107, United States

Hours

Monday7:30 AM - 6:00 PM
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 6:00 PM
Friday7:30 AM - 6:00 PM
Saturday8:00 AM - 5:00 PM
Sunday9:00 AM - 3:00 PM

Reviews

4.4
263 reviews
5 stars
201
4 stars
22
3 stars
7
2 stars
6
1 star
27
  • CP
    Carla Petrosky
    Apr 24, 2026
    1.0
    I’ve been to this Valvoline location before and previously had a good experience, which makes this situation even more disappointing. On January 31, I returned for a follow-up oil change and was hoping to save a bit of money by using a Groupon deal. When I asked about it, the employee I spoke to was rude and initially acted like they couldn’t accept it. After a few minutes, they did honor the Groupon—but I was still charged extra, which felt misleading. Unfortunately, things only got worse from there. After the oil change was finished, I attempted to leave the garage, but my car wouldn’t move. It felt like it was stuck on something underneath. While I was trying to explain that the car wasn’t going anywhere, the employees kept yelling at me to press the gas and back up, insisting I keep trying. Eventually, I followed their directions just to get out, but my car made a horrible scraping noise underneath as I did. Once I was finally out, they simply told me I was “all set.” I asked if they were going to check what had been scraping under my car, and they brushed it off and said it should be fine. That response was incredibly frustrating and concerning. I left feeling upset, dismissed, and worried about potential damage to my vehicle. I had intended to write this review earlier, but I’m finally doing so now because the experience was unacceptable. Based on this visit, I would not recommend this location.
  • AC
    Aileen Culpepper
    Apr 12, 2026
    1.0
    Had a coupon and was informed it expired after they did my oil change and would not honor it I won’t ever be back! The west Hartford guy was also rude!
  • BB
    Barbara
    Apr 11, 2026
    5.0
    I've been going to for years.
  • ST
    S Thomas
    Apr 6, 2026
    5.0
    Thanks Valvoline team for friendly professional service 👍! See you in 3000 miles 😃 😊
  • JS
    Jason Sutherland
    Apr 2, 2026
    1.0
    Rude. Didn’t even make in for any service. Customer service 0 out of 10

Frequently Asked Questions About Valvoline Instant Oil Change

What types of vehicle maintenance services does Valvoline Instant Oil Change offer?

Valvoline provides quick, easy, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all vehicle types.

What are the operating hours of Valvoline Instant Oil Change on weekdays?

The store is open Monday through Friday from 7:30 AM to 6:00 PM.

Brand Certified Facts from Valvoline Instant Oil Change

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