Enterprise Rent-A-Car

Reviews

• CL

  Cait Losi

  4 days ago
  5.0
  Stopped here with out-of-state rental in need of an oil change after the oil pressure light popped on. Was in and out with the problem solved (oil added) in 10 minutes. Emily was amazing!!
• CR

  Camille Rivera

  6 days ago
  5.0
  Just rented a car from Enterprise. It was so easy to pick up and drop off. I was able to do everything online ahead of time so I had no paperwork when picking up the car.
• JB

  Jill Bartone

  Sep 25, 2026
  5.0
  Agents were very friendly and process of picking up/dropping off was super quick.
• HS

  Haydee Santiago

  Sep 9, 2026
  5.0
  Excellent customer service. The car was very clean and fuel efficient. I would definitely recommend this location. I always have a great experience. Dealing with enterprise Rent-A-Car. Thank you very much.
• LH

  Lorren Hartmann

  Sep 5, 2026
  1.0
  Take your business to Hertz or any other rental company if you intend to receive a vehicle or place any value on your time or sanity. Could not possibly have a more disappointing experience at this location or enterprise support or management. Reserved a truck from this location. Got a call at 4pm Friday before my morning pickup that the pickup they had reserved for me was crashed and unrentable. I was offered a small sedan as a replacement which was neither a suitable vehicle for my needs or an equivalent class replacement for the vehicle I had rented. Was told to call around to locations a range of 30-60 minutes away and that they could just carry over the reservation. Tried calling around only to find out that now because this location refused to offer a replacement vehicle, this location that I would need to drive an hour away was also going to charge 5 times the reservation cost for a last minute 3 day rental because they did not open Sunday and I needed the vehicle for more than the 3 hours they were open. Hours and hours of agony on the phone with other locations and customer support I was told a regional manager was on the case to source a replacement vehicle and to call back if I did not receive a call within the hour. The morning of the reservation past my intended pickup time and multiple calls through corporate support with each agent refusing to help or provide resolution I finally get escalated to a management tier I was previously told was unreachable only to be told I had been lied to and that it would be days before I receive a reply. At any rate I still have not received a reply or resolution, I never received a vehicle, and lost out on deposits and items that I needed to collect because I did not have a vehicle to do so. As a long time Emerald club member that has traveled extensively and seen it all with rentals this refusal to help or even attempt to remedy the situation is astonishing. If no alternate vehicle could be sourced as it didn't exist I could understand. But outright refusal to make the situation right and continued gaslighting that they were on the case is unforgivable.

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