Enterprise Rent-A-Car

Reviews

• MA

  Martin Adlianitski

  Aug 28, 2026
  3.0
  Overall, the staff I dealt with in person were polite, and I appreciate that the transaction was ultimately voided without an issue. That is why I’m giving three stars rather than one. My main frustration was the lack of communication before I arrived. I had called ahead because I was specifically interested in renting a higher-end/exotic vehicle, but the age restriction requiring renters to be 25 was never clearly explained or confirmed to me over the phone. I only learned about that policy after showing up at the location, which created unnecessary confusion and wasted time. The available vehicle selection also felt fairly limited compared with what I had expected based on the conversation beforehand. Nothing about the staff was particularly rude, and they did resolve the payment issue correctly. I just wish the rental requirements and actual vehicle availability had been communicated clearly before I made the trip.
• SM

  Susanne M.

  Aug 19, 2026
  2.0
  The facility is new and clean. That is about all one can say for the experience. This experience was like being in the rental car version of The Office!
• SS

  Sharif

  Aug 4, 2026
  2.0
  Very upset by the help I received by the staff at the front desk. I came all the way from my hotel because I couldn’t access the online system. He was very direct and didn’t help at all. The other staff was a little more helpful and polite. Coming from UK not knowing anything I think he could have been a little more welcoming.
• PL

  Phillip Laughton

  Jul 8, 2026
  5.0
  I rented from the Enterprise Rent-A-Car at 11 Brown House Rd in Stamford, CT, and this was honestly the best rental car experience I’ve ever had. The entire process was fast, professional, and completely frictionless. A huge shoutout to Tim, who helped me from start to finish. He was friendly, knowledgeable, funny, and genuinely cared about making the experience as easy as possible. He asked about my vehicle that was in the body shop, explained everything clearly, and had me laughing throughout the process. Employees like Tim are what make people come back—he honestly deserves Employee of the Month and a raise. The rental process itself was incredibly well designed. Checking in on the iPad took just a few minutes, inspecting the vehicle and documenting any existing damage was simple, and I was on the road much faster than I expected. Everything felt modern, organized, and efficient. I was also impressed by how well Enterprise worked with my insurance. I have Progressive, and the negotiated insurance rate made the rental very affordable. My vehicle was being repaired at Pray Body Shop, and the coordination between the two companies made everything seamless. When my Audi was finished, I simply left the Enterprise rental at Pray Body Shop, and they handled returning it to Enterprise for me. It couldn’t have been easier. If you’re looking for a car rental in Stamford, CT, whether it’s an insurance replacement rental, collision repair rental, business rental, or a weekend vehicle, I highly recommend this Enterprise location. The customer service, efficiency, pricing, and overall experience were outstanding. Thank you again, Tim, for making what is usually a stressful situation feel completely effortless.
• SD

  Saini Datta

  Jun 27, 2026
  1.0
  Very disappointing experience with this Enterprise location. If you book a car for the same day, they almost always claim they are "sold out," even when reservations appear to be available online. This has happened multiple times and is extremely frustrating, especially for customers who need a vehicle urgently. If you need a reliable rental on short notice, I would not trust this location. They should provide accurate availability instead of allowing bookings they cannot honor.

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