Enterprise Rent-A-Car

Reviews

• LC

  Lucky Chance

  Aug 19, 2026
  5.0
  Great Place! Great people ! Professional, Kind & Upbeat! Wonderful experience Thank You Virginia Toth
• CB

  Carol S Blake

  Aug 10, 2026
  5.0
  The Shelton CT location staff is the best! Makes it a great experience.
• SG

  Scott Garland

  Jul 23, 2026
  4.0
  Great vehicle, clean, and in great shape. Always check your final charges. I dropped off on a Saturday, and was charged two extra days. While it was corrected, it is still an inconvenience on your credit card and the hassle of wasting time to get it straightened out.
• JB

  Jason Bausch

  Jul 21, 2026
  5.0
  The best in the business. Enterprise always first class .
• NA

  Natalia Amorim

  Jul 8, 2026
  1.0
  Extremely disappointed. Got my rental Monday and had to switch it out because the car smelled so bad. Got there today, placed my son’s booster seat along with all my other belongings into the new car. Was told they just had to wash the car really quick - I get the car back, all my items had been taken out of the vehicle and THROWN OUT! The only reason I know this is because I was furious that they took everything out of the car so when I went to the back where they washed the car I found them going through the trash barrels to find everything. My gum (which I ended up throwing out because they retrieved it from the trash), hair clip, tissue box, hand sanitizer, my son’s scooter and helmet - literally EVERYTHING. I felt extremely disrespected, I asked why they would think to throw everything out, no answer. Not even an apology. It’s almost like they could have cared less and just wanted me out of there. I was pissed and I had no time to escalate because I had to pick my son up from camp but this is the absolutely WORST customer service I have ever received. I am just waiting for my vehicle to get out of the shop so I can return the rental and NEVER return to this location.

Frequently Asked Questions About Enterprise Rent-A-Car