Valvoline Instant Oil Change

Reviews

• MB

  Michael Bilica

  today
  5.0
  The team was excellent and efficient. They figured out my challenging glove box for the cabin air filter and worked together to get the tasks done and cleared me to leave in short order. Thanks for the courteous attention to detail and patience with my questions.
• JY

  JOHN THOMAS YARDLEY

  1 day ago
  5.0
  Started coming here with my own hardware (amsoil signature series, napa gold filter, and new drain plugs with gasket) for oil changes since my lease is against me working on my vehicles at home. they did the oil change pretty smooth and turn around was fairly well. Will gladly keep coming back here for simple oil changes until I can wrench on my own rides again. They've also replaced my transmission fluid and case fluid for AWD with no problems when I came back with appropriate amsoil fluid. 🫡
• KS

  Kelley Smith

  Oct 3, 2026
  1.0
  First time I went there I waited a long time in the bay for them to tell me they didn’t have my type oil filter. A week later when I went back, I was next in line to get into the bay and waited over half an hour. I ended up, leaving without getting an oil change …Again.
• MD

  Madison Dusseault

  Oct 3, 2026
  1.0
  Extremely disappointing experience I went to Valvoline for what should have been a routine oil change. Unfortunately, the experience ended with significant damage to my vehicle and, in my opinion, a very disappointing lack of honesty and responsibility from management. As the oil change was being completed, two employees were having difficulty getting my hood to close properly. It appeared that the hood was not aligning correctly, so they called over the manager, Francis also referred to as Alan to assist Instead of stopping when the hood was clearly not closing properly, he forced the hood closed. As he did, we heard a strange cracking sound. One of the employees immediately said to him, “You’re cracking it.” At the time, I assumed they were talking about a piece of plastic because I could not imagine that they had just damaged my windshield without saying anything to me. Unfortunately, I was wrong. Immediately afterward, we were directed out of the bay and told, “Have a great day” and “Thank you for coming in.” Nobody mentioned that my windshield had been damaged. Nobody apologized. Nobody inspected the damage with me. I pulled into the McDonald’s parking lot next door and immediately checked my vehicle. The corner of my windshield was severely damaged. This was not a small crack or a pre-existing chip. There were large cracks with pieces of glass separated and moving loosely. I immediately returned to Valvoline and explained what had happened. I was told that Francis/Alan would speak with me. When I questioned why I had not been informed about the damage, I was given two different explanations. First, I was told that he thought the employees had already told me despite the fact that he was standing there when the employee specifically said, “You’re cracking it”. Then I was told that he did not realize the windshield wasn’t already damaged when I arrived. I was then told that they would investigate the camera footage and get back to me. I called Valvoline customer service myself immediately afterward. I was told that without a claim number, there was no reason for anyone to have reviewed the footage because no known incident had been reported.I had not even been given a claim number or a customer service number by the location, I had to find that information myself. What upsets me most is not only the damage to my vehicle, but the way the situation was handled. I expected the business to take responsibility, be transparent about what happened, and at the very least acknowledge the damage and apologize. Instead, I was sent on my way without being told that my windshield had been damaged. I am currently 8.5 months pregnant, which made the entire situation even more stressful and upsetting. I should not have had to discover the damage myself after leaving the bay, return to the business, receive conflicting explanations, and then track down customer service on my own Nothing was done or offered at the time to remediate the situation not even a customer service number was provided. I have never experienced anything like this during a routine oil change, and I will never return to this Valvoline location I strongly encourage management to review exactly what happened, including the camera footage, and address how this situation was handled.
• AA

  Angela

  Sep 24, 2026
  5.0
  It's nice to have a place in town that does emissions. It's great for the community. A lot of stations do not have emissions places and we need them. I will be going back for my oil changes. Everyone was very pleasant and helpful and extremely friendly