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Monro Auto Service and Tire Centers

4.4
(465 reviews)

Business Details

963 West Main Street, New Britain, CT
06053, United States
(860) 826-8678
https://locations.monro.com/ct/new-britain/963-west-main-street

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
963 West Main Street, New Britain, CT
06053, United States

Hours

Monday7:30 AM - 7:00 PM
Tuesday7:30 AM - 7:00 PM
Wednesday7:30 AM - 7:00 PM
Thursday7:30 AM - 7:00 PM
Friday7:30 AM - 7:00 PM
Saturday7:30 AM - 6:00 PM
Sunday9:00 AM - 5:00 PM

Reviews

4.4
465 reviews
5 stars
361
4 stars
31
3 stars
6
2 stars
11
1 star
56
  • AM
    ann mullins
    3 days ago
    1.0
    I had booked a 9 am appt. I arrived 10 minutes early. The employees were there just before 9 I assume waiting for the manager to open. I left at 925. Still not open. Not a good way of treating your employees or customers. I can only assume the 2 employees did not know an ETA because no one approached me as I sat by the door
  • JR
    Jamie Ricci
    May 11, 2026
    4.0
    Had to get a tire fixed due to it leaking. They were able to fix it, find out what happened to it. Fixed it and out. Very nice people.
  • JJ
    Justine Jarvie
    May 2, 2026
    5.0
    Fast, efficient and super friendly!
  • SS
    Scott
    Apr 13, 2026
    5.0
    I had a repair done at the Monro on the Berlin Turnpike in Newington which cost me over $1,200 for a transmission leak. I was still experiencing the leak and after multiple inconveniences and parts being replaced, I decided to try a different Monro location. The moment I walked through the door, the shop manager Jose took the challenge head on. He wasted no time at all researching and getting to the root cause of the leak. A Technical Service Bulletin was issued for this exact vehicle, and Jose ordered the dealership kit to fix the issue. He also took the time to get me into a rental vehicle while my vehicle was being worked on. Throughout the entire time that my vehicle was in his shop being worked on, he reached out to me and kept me fully informed each step of the way. He went above and beyond, and I am so grateful for that. My vehicle is no longer leaking and is running great. I highly recommend this shop to anyone who is looking for an honest and knowledgeable mechanic. Thanks Jose for the excellent customer service and fixing my vehicle!
  • AC
    Ashley Cuttino
    Apr 9, 2026
    5.0
    Jose and Matt are very great workers. They are both very good at what they do at Monroe. I trust them 100% with any mechanical work on my car. I definitely recommend anyone to stop by at this location.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specialized tire changes with top-quality brands.

Where is Monro Auto Service and Tire Centers located?

It is located at 963 West Main Street, New Britain, CT 06053.

Brand Certified Facts from Monro Auto Service and Tire Centers

This information is certified by Monro Auto Service and Tire Centers and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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