Since after opening our doors in 1987 J&M Automotive has maintained a commitment to our valued customers. With over 550 vehicles on our lot, the choices may seem overwhelming. Our staff works hard to offer a low stress, hassle free environment for an ease of purchase for all of our customers. J&M Automotive has a passion to maintain our A+ BBB rating, and that definitely shows considering we have been awarded Dealer Rater's "DEALER OF THE YEAR" 4 years in a row! We have strong, long-term relationships with many major banks and credit unions who allow us to offer financing options for almost any situation. We are also a CarFax certified Dealer and all of our cars are serviced by our 17 talented ASE certified technicians.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.