LAZ Parking - Hartford 21 Garage

Reviews

• TR

  Taylor Radway

  Jan 2, 2026
  1.0
  Horrible experience. Needed security to deal with a situation and they were no where to be found. Does this place even have security? I feel like due to the location next to so many popular places they should invest into security for their customers. Maybe they just don't care.
• RB

  Richard Baldyga

  Feb 26, 2022
  1.0
  Supposed to be open for 2 hours after event but the gate was locked less than an hour afterwards.
• MD

  M Dowdle

  Dec 27, 2018
  1.0
  Horrific experience. Parked in garage so we could have dinner across the street. We returned to garage and attempted to leave (we had Hamilton Bushnell Theater tickets), and we could not get out of the garage. The machine at the gate would not accept payment and the gate would not open. The machine also ATE my credit card! When we attempted to contact employees to help us, a female employee over the intercom said she’d be right down to help us ( she never appeared). Worse yet- a different female employee on the intercom condescendingly addressed menand refused to open the gate. AWFUL EXPERIENCE! The only help came from a male employee who we were able to contact through a different gate intercom. Without his swift assistance ( he opened a different exit gate for us), we would have missed our show. Still can’t believe we experienced such incompetence. Thank you to the male employee!
• DS

  David Stachowiak

  May 17, 2015
  1.0
  Be wary of parking here. Some lots do not have an attendant, but still expect you to pay 24/7 and will tow your car to West Hartford if you don't. Use a Hartford Parking Authority garage instead as they only charge M-F 8-6.

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