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Monaco Ford Service

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About

Auto Repair Shop
Monaco Ford is committed to providing a compelling consumer experience, through an honest and welcoming approach by valuing the needs of everyone who walks through the doors, in person or online. For the past 100 years, the Monaco family values of integrity, philanthropy, and trust have been instilled within the team to provide a consumer and community-first approach, enriching the dealership, Glastonbury, and the surrounding communities.

Location

Monaco Ford Service
767 New London Turnpike, Glastonbury, CT
06033, United States

Hours

Monday6:30 AM - 6:00 PM
Tuesday6:30 AM - 6:00 PM
Wednesday6:30 AM - 6:00 PM
Thursday6:30 AM - 6:00 PM
Friday6:30 AM - 6:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.