Hoffman Lexus

Reviews

• MB

  Michael Bansak

  today
  5.0
  Excellent experience all around! Kristina in service is awesome and I highly recommend anyone considering servicing their car at Hoffman Lexus ask for her! Super friendly, personable, knowledgeable, and even offered a snack for the ride home! Very happy with my visit! She will take great care of you. The sales team really helped us out as well a few months ago, back in March when my wife purchased her new 26 RX350 Premium Plus from them. I inquired online as I was shopping around for the best deal, and their BDC rep and sales manager completely hooked me up and gave me an amazing deal, way better than offers I received from other Lexus dealers. Made the entire process so quick and easy. Gave us a fair price on her trade as well before even seeing it. By the time we came in everything was already agreed upon and we were in and out within an hour with her new car. Being a sales manager in the car business myself, for a competing brand about 20 minutes away, I have to say I was very impressed by everything I experienced at Hoffman Lexus!
• WU

  Wendy Underhill

  4 days ago
  5.0
  Salesperson, Gary Turchetta's expertise, experience and character made my recent purchase of a NX 350 a surprisingly pleasant experience. It is clear his priority is customer satisfaction ensured by his genuine concern for customer needs, patience, transparency and integrity, all from a truly nice guy!
• FV

  Faith Velez

  6 days ago
  5.0
  Gary was absolutely amazing throughout my entire experience at the dealership! He made the process of purchasing a vehicle smooth, stress-free, and enjoyable from beginning to end. He took the time to answer all my questions, guide me through areas I was unsure of, and ensure I felt confident and comfortable every step of the way. What stood out to me the most was his honesty, professionalism, and dedication to keeping his word. He followed through on everything he promised and never once let me down throughout the entire process. It’s rare to come across someone who genuinely cares about their customers and goes above and beyond to make sure they have a great experience. Gary, thank you so much for your patience, kindness, and exceptional customer service ! You truly made this one of the best car-buying experiences I’ve ever had. Keep being the amazing person you are and continue making a difference through the outstanding service you provide. You are truly appreciated, and I would highly recommend you to anyone looking to purchase a vehicle! ⭐⭐⭐⭐⭐
• VS

  Vanessa S

  Sep 25, 2026
  5.0
  Dan at Hoffman Lexus in East Hartford, Connecticut, provided excellent, efficient, and highly professional service during my recent visit. He thoroughly explained the vehicle maintenance process, patiently answered all my questions, and made me feel comfortable throughout the experience. I am very satisfied with the care I received and will return for future vehicle needs. I highly recommend Dan for his outstanding service, composed and confident manner, and genuine dedication to customer satisfaction.
• AW

  Akeem White

  Sep 24, 2026
  5.0
  I had an exceptional experience working with Michael at Hoffman Auto. From start to finish, he was incredibly professional, friendly, and genuinely put me at ease throughout the entire process. What really stood out was how clearly he explained everything – I never felt confused or pressured. Michael took the time to make sure I fully understood all my options. It was obvious that his priority wasn't just making a sale, but ensuring I got the best value and the right deal for my needs. If you're looking for someone who truly has your best interests at heart, I highly recommend asking for Michael. He's a credit to Hoffman Auto!