Lenon’s Tire & Auto Repair

Reviews

• RR

  Rick

  2 days ago
  5.0
  Normally I don't just drop my vehicle off for an oil change, but they made it very convenient with a ride home so I didn't have to wait in the lobby. They also did a thorough inspection of my truck which it's old and needs a lot of work I know but made me feel good to get a price for things the truck will need in the future and was a very nice estimate with each thing broke down into its own amount. Although I only sprung for the oil change, which was cheap for my V10 Ford, I will be going back the guys up front at the counter we're really nice and my vehicle was not dirty inside or anything when I got it back. I will be going back for more Services there. If you do go there, look around the waiting area at the collection of military models and Hot Wheels that the guys at the counter either build or collect. I had a great time there.
• JK

  Juli Krieger

  Oct 8, 2026
  5.0
  My first time here. Quick diagnosis of the problem. Checked the vehicle over and reported there were no other issues. Gave me a ride home while repairing and a ride back when finished, working around my job schedule. The work came with a 3 year 36k mile warranty. Followed up to see if the vehicle was running properly. Will use them again if needed.
• ZK

  Zachary Keenan

  Oct 7, 2026
  5.0
  An all around excellent experience! I brought my girlfriend's vehicle in to have it checked out. Kole was great to work with and got me scheduled for the very next day. They provided a ride back after I dropped the vehicle off and I had it back a day later. They gave honest and forthright advice on service recommendations. This will be our go to establishment for future vehicle maintenance.
• KK

  kia9874

  Oct 1, 2026
  1.0
  Absolutely terrible customer service. I will never bring my car here again. I brought my car to Lenon’s Auto Repair at 9:00 AM for one thing: an oil change. That’s it. I was dropped off at Starbucks through their Lyft service so I could do homework while I waited. While I was there, I received a quote for several additional repairs, including spark plugs and brake fluid. I declined all of it and approved the oil change. Then I get a call from a guy named Jacob asking me why I declined the spark plugs. I told him very clearly: I don’t have the money for a nearly $600 spark plug service right now, so I’m not doing it. He then proceeded to tell me about their financing options. Fine. I told him I would look at it. I looked at the financing, decided I wasn’t interested, and called back. I said, essentially, “I looked it over and I’m not interested. Please just do the oil change.” And this man seriously asked me: “But why?” Excuse me??? Because I said no. I don’t understand why that apparently wasn’t enough of an answer. You can recommend a repair. You can explain why you recommend it. You can give me a quote. You can tell me that something is overdue. But once the customer says NO, the conversation should be over. You don’t keep questioning them, trying to convince them, or pushing financing after they’ve already declined. And then he had the audacity to say, “I hope you don’t feel like I was pressuring you.” YES. That is exactly what you were doing. If I say I don’t want a repair, I don’t owe you a detailed explanation about my finances, my schedule, or why I made that decision. It’s my car and my money. You don’t pay my car note. You don’t pay my insurance. You don’t pay for my repairs. I do. So if I decline something, respect the answer and move on. What made this even more frustrating is that I had to have my friend come pick me up and take me elsewhere because, after all of this, I still wasn’t getting the simple service I originally brought my car in for in the way I expected. The entire experience felt unnecessarily difficult and incredibly unprofessional. I came in asking for an oil change. I declined additional services. That should have been the end of it. Instead, I spent my morning dealing with someone who apparently couldn’t accept the word NO. Lenon’s Auto Repair: if a customer says no, LISTEN TO THEM. You can recommend. You can educate. You can explain. But you don’t get to keep pushing until the customer gives you the answer you want. I will not be returning, and based on this experience, I would not recommend this place to anyone looking for straightforward, respectful customer service. I especially would not recommend this place to a woman. The only reason this guy thought he could talk to me that way is because I was a woman. I’m pretty sure if a man said “No” that would have been the end of it.
• ME

  Matt Entrekin

  Sep 30, 2026
  5.0
  Took my Mazda to Lenon's to get my transmission checked out. I was fearing the worst, potentially needing to put thousands of dollars into my car. Front desk staff were very friendly and helpful, and took the time to explain important information. After a very thorough inspection, a tech found that there was a technical service bulletin out for my car to address the symptoms I was experiencing. This meant the transmission computer only needed to be reprogrammed (in short), changing what I though was going to be a $6,000 problem into a $900 one. The fix was done quickly, my car is working great, and the staff even took the time to vacuum my floor mats and clean my car's interior. That's how you do business. Above and beyond, well done.