Fowler Honda of Longmont

Reviews

• RD

  Ray Darnell

  Oct 7, 2026
  1.0
  I will not bring my 2018 Honda CR-V back to Fowler Honda again for any kind of service, except to get recalls taken care of. December of 2025 I had my brakes flushed by their service department, in May 2026, when car was brought in for oil change, the service advisor said I need a brake flush, I told him it had just been done a few months earlier, he had no explanation why it would already need a brake flush. Today, October 7th, they again said I need a brake flush, again no explanation of why in less than a year, it requires a brake flush. It is my opinion, the brake flush was NEVER done and I was charged $185.77 in December 2025. The car was in for valve adjustment, spark plugs and other maintenance along with the brake flush. I no longer have any trust in this dealer to perform maintenance on my vehicle or to purchase a new vehicle. I bought my CRV at this dealer (previous owner Frontier Honda) and have had all service done at this dealer.
• LC

  Laura Chavez

  Oct 5, 2026
  5.0
  We were looking to upgrade an older vehicle and saw a used for explorer and had to go check it out. We made the drive from Greeley and were greeted by Natalie. She was so friendly and nice. We took the car on a test drive and fell in love. It was a very busy Saturday for them so we were there a good while but she was very patient, knowledgeable and would check in on us often. We were able to get our vehicle and thanks to everyone that helped us!
• DB

  donovan blake

  Sep 30, 2026
  1.0
  I went in Monday 9/28 for a simple oil change/tire rotation. Unfortunately I was not able to schedule with my typical service advisor and was assigned to Lindsay H. Upon arrival I greeted her and started the appointment process as usual letting her know if she could, please take a look at the brake pads also since they were squeaking and if I needed rotors please advise. After being told it would take longer than expected, I was more than happy to wait as long as it takes since usually the service is excellent. After receiving a phone call that the vehicle was ready for pick up, I come back and get nothing but an excuse as to why the price for the services we agreed upon went up, a debit card machine to pay, and an attitude. No status report of the vehicle, no upcoming services I should be looking out for, no nothing just pay. Before being shown the door, I asked again "did you look into the brakes?". Lindsay finally cracks open the vehicle report and asks "are they aftermarket?" I told her no, they're OEM since the car has 39,000 miles on it. Lindsay shrugs and proceeds to show me the door. The whole interaction from start to finish felt VERY rushed and lack luster. Usually I come to Fowler for the customer service and excellent tech's there on site, but this past visit has made me question why I drive 40 minutes away from my house to come to Fowler when there's a closer Honda dealer 10 minutes away.
• LP

  Local Patient Local Patient

  Sep 22, 2026
  5.0
  We had a great experience working with the sales team at Fowler Honda of Longmont, from the General Manager on down. We used the Costco Auto Program, and our point of contact was Josh Oehler. Josh walked us through the entire process and took the time to show us all the available colors for the CR-V Hybrid Touring. He even checked other local inventory across the metro area just in case they didn't have the exact color we wanted on-site. We ended up finding the perfect vehicle right on Fowler's lot. Since we spent the evening reviewing our options, the car was prepped and delivered fresh the following day. Josh's in-depth knowledge of Honda products is outstanding. If you are in the market for a new Honda, I highly recommend stopping in and asking for Josh!
• MK

  Melanie Krohn

  Sep 22, 2026
  2.0
  I bought a used car from Fowler Honda in Longmont in mid August, and unfortunately it was a rough experience from start to finish, with one bright spot. The only good part was my salesperson, Sabbath, who was genuine, easy to work with, and nothing like the stereotypical car salesman. He clearly has more to learn about the process, and it was obvious the dealership is understaffed, since he seemed to be juggling far too much on his own. That said, everything else was a mess. The car had a slow leak in one tire during the test drive that was not fixed beforehand. I was told it would be fixed before I picked up the car, and it seemed fine at pickup, but within days the tire light came on again with low air. When I brought it in to get patched, the shop found that the leak was coming from an old plug, meaning it was a preexisting issue the dealership should have caught, not something new from my few days of driving it. So either the original repair was never done properly or this second issue was missed entirely during their inspection. In financing, I had a large down payment and a clear target interest rate, but the finance team could not get there without pushing me into a stack of extended add-on packages that would have raised my monthly payment by over fifty dollars. I declined and secured outside financing instead. After that, the general manager was extremely rude and dismissive toward me, with essentially no interest in customer service. If he wants to retain customers, he seriously needs to work on how he treats them. The pickup process was also badly handled. This was my first time using external financing, and the dealership seemed just as unfamiliar with the process, even though it is a fairly common way to buy a car. The loan process had been well documented throughout, so there was no indication that anything else was still needed before I could pick up the car. They told me it was ready, so I drove to Longmont expecting everything to be finalized. I was handed the keys with no transfer or transit plates, only the dealership's generic plates. Minutes after leaving, we realized the issue, called the dealership, and were told to bring the car back because the loan paperwork still was not complete. That meant a wasted round trip that could have easily been avoided with better communication on their end. To their credit, they later brought the car to me in Denver once everything was finalized. Finally, when the dealership filed my title paperwork with the DMV, they left off any mention of my lienholder and listed me as outright owner. That made the title invalid, and I had to pay fifty dollars out of pocket to get it corrected and sent to the right place. Overall, Sabbath was the reason this experience was salvageable at all, but the dealership's process around financing, delivery, and paperwork needs serious improvement.

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