Fowler Honda of Longmont

Reviews

• MC

  Matt Casebolt

  5 days ago
  5.0
  My Acura Integra blew its engine on I-25 northbound and I asked Fowler to make the repair. My service advisor was Julian Gomez and the Master Tech was Pedro Hernandez. They really helped me and I want to say, sincerely, "thank You." Here's what they did: 1) gave me a loaner car for the whole duration, 2) independently got me a ride home after the accident, 3) gave me the requested write-up and photos showing what caused the problem, 4) fixed my within a reasonable time, and 5) keep me informed. They exceeded expectations with respect to price. I think these really are the "good guys" and I would use them again. Thank you, Julian.
• JD

  Jared Dupre

  May 13, 2026
  1.0
  This dealership sold me a car that had conplete engine failure within 7 months of driving it off the lot. This is not a dealership anyone should do business with. They are completely lacking in integrity and cannot be trusted. I would highly encourage anyone considering purchasing a car to do business elsewhere.
• AR

  Amanda Rietzler

  May 9, 2026
  1.0
  I’ve never had a dealership work this hard to not sell me a car. We were working with Fowler Honda in Longmont on what was supposed to be a surprise dream car purchase. At first, things seemed promising. Tyler was pleasant enough… right up until my credit score came up. Funny how quickly the tone changes when someone hears “still improving credit,” despite my steady income, no delinquencies in years, and consistent payment history. After being told I’d hear back “soon,” I heard absolutely nothing. Apparently they were “busy with customers,” which was interesting because I was under the impression I was a customer. My husband reached out to the dealership the next day and the finance director (Roberto) eventually called me and proceeded to ask more invasive questions than my own therapist. Not just what was on my credit report — he wanted the backstory, director’s commentary, and emotional character arc behind every item. Asking why it was there, what it was from etc. “because I have to explain it to the bank”. Bro, I’ve never had to do that when purchasing a car. Then came the GAP insurance marathon. I politely declined. Multiple times. He kept pushing. And pushing. And pushing. I said we’d use our own insurance if I wanted GAP coverage. Apparently that answer unlocked a 15-minute TED Talk on why I was wrong. He asked what number I’d agree to, why I didn’t want it, what my reasoning was… sir, because “no” is a complete sentence. But “no” was not enough for him. Only after I threatened to go to another dealership did he finally move on and say he’d submit the financing and call us back. Spoiler alert: he didn’t. We live FIVE HOURS away, so timing and communication matter when planning a pickup. After hearing nothing again, we decided to cancel the deal entirely and my husband called and told a salesman to just refund my deposit. (I didn’t mention that I put a $500 dollar deposit to hold the car) Then, the next morning, he finally calls and says, “I heard you wanted to cancel. That’s fine. You were declined anyway.” Followed by telling me every Honda dealership would decline me. And then asking, “do you want me to refund your $500?” Ummm, yeah. Obviously I want my damn money back. Overall a bold strategy from someone whose customer service skills could singlehandedly drive people to Toyota…frankly I’d rather drive a pinto at this point. But this was supposed to my dream car purchase after getting my degree. The most frustrating part is that if financing truly was an issue, there were professional ways to handle it. He could have simply said, “In order for this to work, you may need more money down or a co-signer.” Both of those were options available to me. Instead, he chose to spend his energy being condescending, dismissive, and aggressively pushing GAP insurance. What really sealed the deal for me was when I directly brought up the horrible customer service and how poorly I had been treated. Not once did he apologize. Not once did he acknowledge his behavior or take any accountability. His immediate response was simply, “Well, you were declined anyway.” Message received loud and clear: once financing became more difficult, basic respect and professionalism apparently no longer applied. Buying a car is stressful enough. Customers shouldn’t have to fight for basic communication and decency on top of it.
• EM

  Elizabeth Moore

  May 8, 2026
  5.0
  Visiting Honda of Longmont was an exceptional experience for us. No high pressure sale tactics. Stefano, our sales rep was very kind, humble, professional, respectful & tentative to our needs. He found the perfect vehicle for us. We also met two finance managers. Tyler, who has the patience of a saint, extremely kind & professional, due to me not having my license with me, because I wasn't driving, allowed me the time to go get it ( at least an hour out of the day). We decided to continue the transaction the following day because time was short. That is when we met Roberto, the other finance manager. As all the other personnel, he was just as wonderful!. I believe in my heart of hearts, this man went above and beyond to meet our goals. This was our first encounter with Honda & it will NOT be our last. I would highly recommend this dealership. Very professional, community oriented & I do believe TRUSTWORTHY!! You can't say that about too many companies anymore. J & E Moore Ft Lupton
• AV

  Ashlee VanHeesch

  May 5, 2026
  5.0
  I recently bought a new car at Fowler Honda and I had a great experience! My sales consultant was Luis and he was incredibly patient with me and all of my questions that came up. Luis' manager, Jeremy, was also very transparent with my father and I during the whole process from trade in value to information about my new car. I would definitely recommend this dealership to my family and friends, or anyone looking for a new car :)

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