Enterprise Rent-A-Car

Reviews

• KW

  Kiki W

  6 days ago
  1.0
  Absolutely not. They took a booking on line. I showed up and they did not have any cars. They said it would be “a half and hour to 45 minutes to have a car available” I said no problem and walked to breakfast. An hour later they still had no clean cars and wanted me to wait an hour more. They should not make promises or sell cars they don’t have to offer. Then on top of it the guys running the show were dismissive and rude and could care less that they wasted my time.
• AF

  Allen Fuller

  May 12, 2026
  1.0
  1 star. Do not trust Enterprise. I rented a 2025 Land Rover Defender (a paid upgrade) to drive to Nashville for a remembrance of my father, who had recently passed away. My mother was counting on me to be there. 90 miles outside Denver on Halloween night, warning lights fired up: critically low engine coolant. I made it to Limon, where I discovered Land Rovers require a special Jaguar-spec coolant — not available at any of the three gas stations within 40 miles. I called Enterprise Roadside Assistance. The first agent, clearly offshore with a script and no context, offered me an Uber (there are no Ubers in Limon) or a tow truck. When I said "cancel," he immediately read me a cancellation number and hung up on me. A second agent, Oscar, scheduled a 7am tow. I got a confirmation text and found a motel — at my expense. Morning came. Multiple texts from Urgent.ly: no tow trucks available in Limon. The Urgent.ly agent also warned me I'd be personally liable if I abandoned the vehicle. Enterprise had no way to tow it, service it, or transport me. My wife — missing our daughter's last volleyball game — found the Jaguar-spec coolant Enterprise couldn’t find and drove 90 miles to me. We topped it off and returned the car. Despite profuse apologies from Logan, the local manager, his promise to reimburse my hotel was never fulfilled. Months later: no refund, no check. He just wanted me off the phone. I missed a special remembrance of my father. My wife missed our daughter's last volleyball game. All of it avoidable if Enterprise were trustworthy. But they’re not.
• MC

  Melidie Childers

  May 11, 2026
  5.0
  Nolan and Luis were amazing and extremely helpful they ensured we had a good easy pickup and drop off. As well as making sure we got the car we wanted. I will recommend this branch to everyone I know! 😁
• CC

  Chris

  May 5, 2026
  5.0
  Very helpful crew; able to get me into a car just 10 minutes before closing on a Saturday after my car suddenly started to hiccup and temporarily die (ignition coil). I pleasantly drove the rental car all weekend and returned it (early) on Monday afternoon, and it was a great deal for money, and quality car. Would rent again.
• CW

  Cory Wills

  Apr 25, 2026
  2.0
  Twice I had a reservation for a pickup truck and twice they failed to hold the reservation. The employees are nice enough, but their reservation system wasted a lot of my time and plans.

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