CP
Crystal Pickens
Jun 5, 2026
First visit here, lady working let me stand there while talking with another employee, then advised me I could check myself out at the register. I told her I needed smokes too. Then she was huffy to have to stall her conversation. I stop at this location on my way to work every other day for smokes. I come in with my work shirt and name badge on - consistently. Today, she asked for my ID again, so I went back to my car to get it. I am visibly not young, but I understand state laws requirements. I come back in two people ahead of me now. The man, directly ahead of me in line ahead of me asks how much for swisher cigar. She tells him 2.89 he is a dollar short. I am enroute to work, so I give the guy a dollar out of my wallet. He is an OLD MAN with a cane and beard. She then refused to sell me my items and said it stated -" IT IS AGAINST STATE LAW TO SELL TO YOU NOW THAT YOU GAVE HIM A DOLLAR" She then refused to sell him or me anything because I had given the man a dollar!?!?! So, she refused to sell to me even though she knew what I had came in for the first time. Had she just said, I am refusing to serve you because you gave him a dollar- at least that would be a true statement, not a lie. I went right across the street, got my smokes and added a red bull this time as well. Asked them if there was a state law that allowed them to refuse to sell me my items because I gave the old man a dollar and she said no, no state law that stated that. So, she refused me service, not due to state law, but because I gave an OLD MAN a dollar. I passed 4 additional stations on my way to work. I will not return to this location again -ever- POOR customer service from my first trip in. There is a 7-11 on every corner out here, plus some. Then todays refusal to just be a decent human being. I am glad she is is a place in her life that she can judge others. Karma is real. You don't get a 3rd time of being unnecessarily rude to me or the people who provide you with a reason to be employed. Rude, snarky and unhelpful.