Valvoline Instant Oil Change

Reviews

• MP

  Milos Potic

  3 days ago
  5.0
  I've been here yesterday after work to do an oil and filter change. The team is very well organized that I felt like a race driver. I think they did the whole thing in about 10 minutes! One of the best car-related experiences I've had!
• JJ

  Jennifer Johnson

  5 days ago
  5.0
  This team is always quick, efficient, communicative. The shop manager is awesome & the team always seems to work really well together.
• CT

  Cecilia Toomey

  Jun 13, 2026
  5.0
  Ricky, Sabra, and Evan at the Fort Collins, CO Valvoline on N College Ave were a great team! They were not only efficient, but I was impressed with the way they communicated well with each other and they were very professional and polite with me. They explained what they were doing as they were performing the service. I felt confident in their work and I will definitely come back!
• RK

  richard kaplan

  Jun 10, 2026
  1.0
  I can’t tell you how disappointed I am. This is a business I have been soliciting for decades. I recently brought my truck in for differential fluids. Trying not to be verbose here. So long story long they stripped my front differential plugs. I have all the online paperwork to show this had never been touched. I bought the truck new. I wasn’t upset. They told me to go to a proper mechanic as they would have the tools to remedy this. I took it to a mechanic who suggested it was now a repair not a fluid change. They further suggested I go in and ask Valvoline to cover the cost of the repair prior to the fix which made sense to me. No big deal things happen. I went and spoke to the young gentleman who said he was the manager on that day. I explained the situation he suggested that there was no way it was the first time the bolts were removed as differential fluids should be replaced every 15 to 20,000 miles. That is pretty much nonsense. I could not have been nicer and more diplomatic, but I could sense the lack of accountability coming . I said listen this is not a major issue and not worth the aggravation for either one of us. Please talk to the owner. Talk to another manager just do the right thing. We don’t need to get into a debate over this. Things happen . The world is an imperfect place. He said we have cameras. I said you have cameras to see what those bolts look like before you worked on it and after he said, yes, I do. I said that’s FANTASTIC. That will be the end of this discussion. He suggested he was busy so he didn’t have time at the moment. I said no worries. Please just do the right thing. Have somebody call me. He promised he would call but no one ever did and I have given them plenty of time . I reached out via text to remind but no response. I am very protective of small local business. Writing a negative review is not something I take lightly. I don’t recall ever being forced to do so. This is an incredibly disappointing and unnecessary situation. I literally saw them with a hammer and a chisel trying to get something done under the truck, but I didn’t intervene. I just let them do what they do. I was not upset that they made a mistake. I was upset at the total lack of accountability for something so simple. And being ignored. The manager that was there the day prior when I had my fluid change was fantastic. I wish I had the opportunity to speak to her. I want to take down this review. I hate doing it, but I don’t need the stress so I’m leaving it in their court. Now it’s a matter of principle, business ethics, and accountability. It’s so ridiculous and unnecessary.
• CS

  Chris Strait

  Jun 6, 2026
  5.0
  Great service from Valvoline! Appreciated all they did from replacing the reverse light to the oil change. Also had great advice! Would use them again, i was in and out in 15-20 minutes. Very quick!