Alamo Rent A Car

Reviews

• GT

  Gregory Tsioros

  May 4, 2026
  1.0
  We booked through Alamo/National/Enterprise for a Nissan Rogue AWD out of Durango, CO with a drop off in Grand Junction, CO. Be forewarned they are the same company. I called them and was told that in the event of delay your reservation is secure for 24 hours. Also called the Durango number but no one answers there during business hours. All they had for us was a 15 seater van. A Ford Transit shuttle bus used by hotels and tour guides. Sorry that car is not in a similar category. They gave it to us for the same price which I will give them credit for but it’s bullshit that they claim to have vehicles they do not when making reservations. You could book the vehicle they are claiming to have online while standing in front of the desk agent for that exact time when I’m reality they don’t have it. We spent thousands of dollars on hotels and flights to go to Mesa Verde, Monument Valley and Arches National Park. Almost cancelled the trip and flew back home because of this company saying they have a certain vehicle when they do not. Do not trust them to have the vehicle you reserved especially if flying into a small regional airport.
• DO

  David Osborne

  Apr 17, 2026
  1.0
  Unless you want to relive the Seinfeld skit, go somewhere else. I was told they were out of vehicles when I went to pick up my reservation. Interestingly, a customer at the counter next to me was offered a choice between two vehicles. When I inquired about that vehicle, he said it was for a different customer with a different reservation. Somehow somebody else’s reservation must’ve been more important than mine and they were not allowed to let me have that vehicle. I don’t really understand what the point of making a reservation is if they don’t honor it.
• VH

  Vicki H

  Feb 28, 2026
  5.0
  Rented a vehicle from Alamo at the Durango/La Plata Airport. The check in and return was easy. The vehicle was as described. It was new, very clean and well maintained
• DW

  D Wilson

  Nov 25, 2025
  5.0
  Alamo/Enterprise of Durango is a great place to rent a vehicle. The staff is top notch and very knowledgeable about the area. The vehicles are immaculate. The experience was one of the easiest I've had, we rent multiple times a year and would definitely use them again.

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