Autowash Headquarters

Reviews

• VV

  Vic Vq

  5 days ago
  1.0
  They reached out to me offering to resolve the issue, then turned around and blocked me on Instagram. That tells you everything you need to know about their customer service. Extremely unprofessional and disappointing!
• CA

  Co A

  Aug 14, 2026
  1.0
  Spoke to Riley she said she is the biggest boss with no one else there. She was very unhelpful. All I needed to do was update my card but because my account lapsed for 1 week after not being able to charge my card that expired she wanted me to pay a higher price. I’ve had this for many years and hardly use it anyways. I’ll go back to the other car wash I was using before.
• AB

  andrew barborak

  Jul 10, 2026
  1.0
  I had a very disappointing experience with Autowash customer service on July 9. I’ve been a loyal member for 6 years, but recently the service has gone downhill. I explained that both automatic wash bays at the Thompson Valley location have been closed since June 22, and the last time I visited the Fort Collins Manhattan Ave. location, both automatic bays there were also closed and I had to drive over to another location. As a result, I’ve had to wait over an hour just to get my truck washed, and on multiple occasions I’ve had to leave without using the wash at all. When I called customer service, I spoke with Hannah. Rather than showing any understanding or concern, she offered the equivalent of a $2 credit (1,500 points) for the inconvenience. I asked to speak with a manager, and the conversation became unpleasant. She told me I wouldn’t hear back until next week, became rude, and eventually hung up on me. For what Autowash charges for a membership, this level of service and customer support is unacceptable. Long-term members deserve better. Unless something changes, I’ll be canceling my membership and taking my business to another car wash.
• NA

  Nick A

  Mar 31, 2025
  5.0
  Levi's team did an awesome job detailing my Crosstrek! My car hasn't looked this good since the day I bought it. It took about 30 minutes and they even removed sap that had been stuck on my windshield since last summer. They were friendly and professional, and the waiting area is spacious and comfortable. I'll definitely be returning next time my car needs to be detailed. -Nils (not Nick)
• JJ

  Johnny Jessel

  Feb 27, 2025
  5.0
  Did a great job on car. They went above ve and beyond after I had a problem with one of the touchless wash bays.

Frequently Asked Questions About Autowash Headquarters