★★★★★ 5 Stars - Les Schwab has earned my trust over and over again
I cannot recommend Les Schwab highly enough. I have been bringing multiple vehicles to Les Schwab for approximately eight years, and experiences like the one I just had are exactly why I continue coming back.
I recently had an alignment issue with my brand-new 2026 Toyota Tundra. After having the alignment worked on elsewhere, the steering wheel was noticeably off-center. It went back for a second attempt, and afterward the steering wheel was simply off-center in the opposite direction. I was even told that they could not guarantee that the steering wheel could be perfectly straight while keeping the alignment within specifications.
The next morning, I brought the truck to Les Schwab.
What happened next perfectly demonstrates why I trust them.
The technician worked on the alignment, and in approximately 10 minutes, my steering wheel was straight again. I was able to watch the technician make the adjustment, and the difference was immediately noticeable. The steering wheel is now perfectly centered, the truck tracks straight, and it feels exactly the way I wanted it to feel.
No excuses. No unnecessary runaround. They simply fixed the problem.
That means a lot to me, especially on a brand-new truck that cost approximately $76,000. I am extremely particular about my vehicles, and when I bring one somewhere for service, I want to have confidence that the people working on it care about getting the details right.
This is also not just a review based on one good experience. Over approximately eight years, I have brought numerous vehicles to Les Schwab, and they have repeatedly earned my trust. That history is why I continue going back.
There is a big difference between a business that simply works on vehicles and a business that makes you feel confident bringing your vehicles back to them. Les Schwab has earned that confidence from me.
After everything I had just gone through trying to get this alignment corrected, seeing Les Schwab get my Tundra straightened out so quickly was incredibly refreshing.
Five stars without hesitation.
If you are particular about your vehicle, especially your alignment and how your vehicle feels going down the road, I highly recommend Les Schwab. Based on my experiences with multiple vehicles over the past eight years, they have earned my business, my trust, and this five-star review.
Thank you to the Les Schwab team for once again taking care of me and my vehicle. This is exactly why I keep coming back.