Enterprise Rent-A-Car

Reviews

• MW

  Mona Wilcock

  5 days ago
  5.0
  Very helpful. They were able to accommodate our request.
• RR

  Raymond J. Rangel

  Oct 8, 2026
  5.0
  Nolan and the manager are great! I've rented many cars and this place is the one you need to go to!! Thanks guys!
• IA

  Isis Allen

  Oct 8, 2026
  5.0
  Very kind, efficient, knowledgable, and answered every question I had with no problems.
• HD

  Heather Dolan

  Oct 5, 2026
  5.0
  A huge thank you to Nolan and his supervisor - amazing customer service and working with us on our rental this last week!
• CA

  Caroline Alexander

  Sep 19, 2026
  1.0
  Our recent rental experience was disappointing from start to finish. When my husband arrived at the scheduled reservation time to pick up the vehicle, he was informed that it was not available and that he would need to wait an additional hour. While delays can happen, this created an unnecessary inconvenience and was not communicated ahead of time. Less than a week into the rental period, the vehicle’s battery died and the car would not start. We contacted roadside assistance and were surprised to learn that we may be responsible for the cost, despite the issue being related to the condition of the vehicle itself. When the vehicle first failed to start, we walked to the nearest Enterprise location to seek assistance. Unfortunately, the associate we spoke with seemed unsure of how to handle the situation and showed little empathy or urgency in helping us resolve the issue. We left without any meaningful assistance or reassurance that the problem would be addressed. Because we had an event to attend, we ultimately got the vehicle running and drove to the next town over. After the event, however, the vehicle would not start again, leaving us stranded for a second time and further highlighting concerns about the reliability of the rental. Overall, this experience involved multiple preventable issues in a very short period of time: a reserved vehicle that was not available at pickup, repeated battery-related problems, confusion regarding roadside assistance charges, and a lack of helpful customer service when we sought support. What should have been a straightforward rental became a series of frustrating and time-consuming problems. I would strongly encourage anyone considering renting from Enterprise, particularly this location, to consider other transportation options. Between the reservation issues, vehicle reliability problems, and lack of effective customer support, this rental created far more inconvenience than convenience. I cannot recommend this location and, in hindsight, would have been better off choosing another rental company or…walking endlessly.