Brakes Plus

Reviews

• SS

  sofiag111

  5 days ago
  5.0
  Amazing service! Very kind hospitality from Nahum. 10/10 would recommend this location!
• LL

  Lori Lemieux

  6 days ago
  5.0
  Was leaving on a spur of the moment road trip and needed to get oil change before I left. Dustin and crew were able to get it done which provided so much peace of mind. Thank you!
• MM

  Malachi Merian

  6 days ago
  5.0
  I took my 2014 Toyota Tacoma to Brakes Plus and they got to work right away. They changed the front and rear differential fluids, serviced the transfer case, did an oil change, fixed my A/C, and replaced a brake line all within a couple hours. Super impressed with how fast and professional they were!
• EH

  Emerald Holden

  Apr 23, 2026
  5.0
  Super friendly and helpful! They were flexible in working my car in even after having unexpected events come up that made me late for my scheduled appointment! Dustin explained what was wrong with my car and fixed it quickly and didn’t try to do the most expensive option. Very quick service and friendly staff all around! Will definitely return for them to fix my struts soon which was also identified as leaking and needing fixed.
• JG

  Jessica Mcgillen Gouin

  Apr 21, 2026
  1.0
  Recently, my daughter had her brakes serviced at Brakes Plus, and it turned into a dangerous and costly experience. The shop failed to properly secure her rear brake caliper, which led to a complete loss of brake fluid and total brake failure while she was driving. Every time she pressed the brake pedal, fluid leaked out, leaving her with no braking power on all four wheels. Because the issue involved the rear caliper, even the electronic emergency brake was ineffective. I’d like to mention her younger brother was also in the vehicle with her. My children could have been severely hurt or even worse died. As a result, she lost control of the vehicle and suffered damage. The car became undrivable and had to be towed to an Audi dealership, where a trusted mechanic diagnosed and repaired the issue. When I contacted the Brakes Plus manager, the response was extremely disappointing. He repeatedly stated he wasn’t sure he could help since they didn’t have the opportunity to inspect the vehicle themselves. Frankly, after such a serious and negligent mistake, there was no way we were going to risk having the same shop look at the car again. I requested contact information for a regional manager, corporate, and their insurance. I was only provided with the regional manager’s details. While the regional manager eventually agreed to cover the cost of the repairs performed at the Audi dealership, he refused to reimburse the original brake service that directly caused the failure. Beyond the financial impact, this incident caused my daughter to miss work, lose income, and experience severe anxiety about driving. What should have been a routine repair turned into a traumatic and dangerous situation due to clear negligence. It’s extremely concerning that a company specializing in brakes failed at such a fundamental level. This situation has cost both of us time, money, and peace of mind. I would not trust Brakes Plus with any vehicle, and I strongly recommend others take their business elsewhere.

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