Safelite AutoGlass

Reviews

• KR

  Kathy Ruffino

  Aug 21, 2026
  1.0
  Safe lite is absolutely the worst at Customer service. Meaning they have none. You get looped into some Robo phone call system that prevents you from having any questions answered whatsoever. Do better.
• SN

  steven nguyen

  Aug 16, 2026
  5.0
  Satellite is the trusted window repair people. Back with warranty if the job isn’t done right the first time. I had to use the warranty before and they came back out and fixed it at no charge.
• BP

  Bob Parish

  Aug 10, 2026
  5.0
  My original appointment had to be rescheduled because the new windshield that was ordered was an after market glass and was damaged when it arrived at Safelite. The Safelite representative called me and said they had been approved to order the original Hyundai windshield glass instead of the after market brand for my rescheduled install. My rescheduled appointment was set for 8AM-12PM on a weekday morning. I was pleasantly surprised when the installation tech, Manny called me at 10AM to tell me he was on his way! Manny arrived at 10:15 AM and immediately began the installation of our new windshield. Manny completed the install and recalibration of the windshield technology at noon! He was professional and great to work with. Our new windshield is great and all of our 2025 Santa Fe's driver assist sensors embedded in the windshield glass work perfectly. I highly recommend Safelite if you ever need to replace your windshield.
• BS

  Brandon Simon

  Aug 10, 2026
  1.0
  First they ordered the wrong windshield. Then the new windshield arrived broken. They threw away my express lane transponder sticker even though they specifically said they’d save it for me. They left tacky glue all over my rear view mirror and I needed to use goo gone to get it off. Left double sided tape under the hood which melted onto the engine. Windshield wiper fluid wasn’t working after I got the vehicle back and had to bring it back in. Absolutely horrible experience.
• ML

  Moon Lee

  Aug 7, 2026
  1.0
  Lorenzo(assistant manager): A toxic leader who hurts the team and customers. I visited this shop in June to inquire about windshield replacement for my Honda and BMW. Since I drive on freeway often, flying rocks cause frequent cracks. I remembered receiving very kind service back then, so I booked an appointment and got the replacement done today. I do not want to repeat the details of today’s unpleasant experience during the replacement process. Work time can be delayed. If he had simply updated me on the process, I would have completely understood and adjusted my schedule. Only when an angry me asked for his name did Lorenzo finally get up and bring over a technician. However, I felt extremely uncomfortable because Marvin, the technician, had to apologize to me on behalf of the rude assistant manager, Lorenzo. I drove 30minutes and paid double the price of other shops for OEM glass to ensure safety, but I am deeply disappointed. I am sorry to the other staff members for leaving such an uncomfortable review. However, I hope my troublesome effort will help ensure that all customers receive equal and fair service in the future.