Cummins Sales and Service

Reviews

• KC

  Karen Calisterio

  Jul 20, 2023
  5.0
  We had a great experience bringing in our 5th wheel in for service on our Onan generator. We were able to get an appointment in short time and picked it up the same day. Everyone we came in contact with was friendly and professional! Extra kudos to Fernanda for her great customer service and beautiful smile.
• RM

  Ron McConlogue

  Dec 14, 2022
  1.0
  I dropped my 2020 Winnebago Vita off to have the Generator Evaluated. The Generator ran away. Desiree and Steve both have stated the would be in touch via phone. Desiree said they couldnt/wouldnt give a estimate just sign on the line and she will be in touch. I have spoken to Desiree and Steve both. Neither will give a straight answer and always say they will be in touch by the end of the day. No one will return a call as stated. This location will not do warranty work or even help the customer start the process. The extended warranty company will not speak to the customer. I made the mistake of giving Desiree a date I need the Motorhome back. If you want customer service and follow through this is not the place to bring your RV and spend your hard earned money. Dont even get me started on Steve not being able to find my Motorhome.
• IS

  Ideal Surgery

  Jan 26, 2022
  1.0
  THIS PLACE IS AWFUL THEY NEVER ANSWER THE CALLS THEY DONT FOLLOW UP THE SERVICE IS BAD AND THE MANAGER IS UNAVAILABLE
• AO

  Art Osby

  Nov 24, 2020
  1.0
  If I didn't absolutely HAVE to get parts from here, I WOULDNT. I will drive to San Leandro next time. 30 min wait to be helped and I was the only customer there at the time of arrival. Then, another 30 min to get parts that were in stock. The parts employee has either a major attitude problem or has the worst you need me, I dont need you complex ive ever seen. You guys lost 2 customers while I stood there waiting and didn't even know it. They came, waited, got fed up, and left. Avoid this place if you can. You'll be doing yourself a favor. Not to mention, I got charged for 3 of one specific part that I repeatedly said I only needed 2 of. And he gave me 2. Should have listened to my friend to begin with and not even came here.
• JB

  James Baxter

  Oct 21, 2019
  5.0
  I love tjese guys