EF
Eric Franklin
Apr 13, 2017
I have been renting from the Enterprise location on 601 Chapala St. in Santa Barbara for about 5 years, and for good reason! The people that work in that office go above and beyond my expectations every time I rent from them. They are knowledgeable about their cars, extremely patient with the throngs of people who sometimes manifest in their office at the same moment, and are always in a cheerful mood, regardless of what's thrown at them. As a hotel manager myself, I know how hard it can be when a customer is having a rough time of it and unfairly taking it out on staff. Hence, I really appreciate the professionalism on constant display there, regardless of the tone a customer takes. I will continue renting from and recommending this location! I am going to single out Michelle, who seems to be there every time I rent from them, running the show. I do hope they give her a raise and a vacation. She deserves it! But top notch service at every level! Enterprise, beam me up!