Enterprise Rent-A-Car

Reviews

• F1

  Frank 1823

  May 12, 2026
  5.0
  I regularly rent from this location. They always go above and beyond to get you what you need and get you on your way quickly. The staff is top notch and they have made a long time customer.
• AA

  Amy

  May 9, 2026
  5.0
  Favorite branch in the LA-area. I rent cars regularly and Enterprise is my go-to. After years of renting cars from LAX and the Enterprise branch in my local area, I have found this location to continuously have great cars; a friendly, responsive and helpful team, and Al, the kindest man, best conversationalist, and part-time shuttle driver who makes sure that I get to where I need to be on time. Thank you, Enterprise Van Nuys, for being the good people that you are, and providing the top-notch service that you do!
• GM

  Gordon M.

  May 8, 2026
  5.0
  We had our (non-rental) car stolen very early on a Sunday morning and it was such a relief to see this place open on Sunday and that my insurer contracted with them so we could get back home. They were able to take on the discount codes and such from my insurance no problem, explain everything clearly and honestly, and show a lot of compassion. The young lady at the desk in particular was so lovely and she was visiting from another location. While my last name was misspelled by one letter it didn't cause any problems and when I called the managerb a couple days later he assured me I wouldn't pay a drop fee for a long one way trip and helped me extend the booking. Just returned it today at another location and everything worked as promised. It was really wonderful and refreshing to have it work out.
• BG

  Brad Gold

  May 6, 2026
  5.0
  Isabella and all the employees there the two days I needed help were on top of things, helping the many customers that were in there at the same time, making sure everyone was being taken care of-- was impressed
• FM

  frank Marty

  Apr 3, 2026
  1.0
  Try to rent me a car that was bad. The brakes are sketchy on this car, squealing, grinding. The guy tried to say that it was good when I detail cars and fix my own brakes and then he tried to give me a Malibu that was pretty bad in shape And I’m waiting on corporate office to give me a call to figure this out cause I am not very happy about this place. The people that work here are very rude obnoxious. They have no respect they want to give you a card. That is very bad. The door handles missing part of the pieces on it. The rim is all scuffed up. they don’t clean these cars very well at all. They don’t even detail them. You can tell there’s dog hair in this one. There’s dirt all over. Hopefully I can get a good refund back on this because I will not come back to Coldwater’s enterprise again, especially the way I was treated very poor quality.

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