LM
Luvonia Mitchell
3 days ago
had a great experience and truly appreciated the service I received. Andrick was very professional, respectful, and genuinely a good person throughout the entire process. He made everything smooth and stress-free, answered my questions, and showed excellent customer service. I would definitely recommend working with him to anyone looking for honest and professional help with their car.
Edit as I can’t respond to response: important to note the service advisor team explicitly stated and started with saying the parts were part of completely different systems, which is incorrect. Further, coolant, oil, and labor were charged to me for the warranty repair, in excess of $400. Removed a star as I want others to be aware of my challenges and through all of this have not received any apologies from the dealer. Only Stellantis
Review for service department:
Experienced a catastrophic overpressure/ overheating breakdown event. Towed to the dealer. Poor customer service with service advisor claims failed parts of the coolant system were not related and not part of the same system. Work took over a month with very limited updates. I felt taken advantage of. Service department attempted to reduce my bill if I changed my review. Escalated through Stellantis/Jeep corporate for resolution.
Service tech, Alex Rosas, did good work though and was honest
SA
Stephanie Alvarado
May 10, 2026
Andrick and Felipe I had an excellent experience purchasing my car. The sales team was professional, knowledgeable, and never made me feel pressured. They answered all my questions clearly, helped me find the right vehicle within my budget, and made the entire process smooth and stress-free. I really appreciated their honesty, patience, and great customer service. I would definitely recommend them to anyone looking to buy a car.”
AR
Alex Rodriguez
May 7, 2026
Had an amazing experience at Vallejo Chrysler Jeep Ram! Kevin and the entire team made us feel welcomed from the moment we walked in. The application and buying process was fast, smooth, and stress-free. Kevin was professional, helpful, and made sure everything was clearly explained throughout the process. Really appreciate the great customer service and overall experience. We will definitely be coming back in the future and referring friends and family to them. Highly recommend
I had an amazing experience at Vallejo Chrysler Dodge, and Abdullah made the entire process smooth and stress-free from beginning to end. He was professional, patient, knowledgeable, and truly took the time to make sure I was comfortable every step of the way. The customer service was excellent, and I never felt pressured. Everyone at the dealership was welcoming, and the overall experience exceeded my expectations. I highly recommend asking for Abdullah if you’re looking for someone who genuinely cares about helping you find the right vehicle. Thank you again for such a great experience!