Martin Chevrolet

Reviews

• MP

  Marie Penn

  6 days ago
  5.0
  Dennis Vasquez was the absolute best ever!! He was very thorough and patient but most of all honest!!! He explained the whole process and got me exactly what I needed and wanted. Overall he’s a true gentleman and great salesman. The entire staff were also very polite. ⭐️⭐️⭐️⭐️⭐️ Bryan Vasquez asks the financing manager if the sweetest and most efficient person!!! He made the process so easy and simple. He walked me through all my paperwork and make sure I am properly covered. His energy is infectious and I truly enjoyed our conversation. ⭐️⭐️⭐️⭐️⭐️ Edgar Hernandez is a smooth operator and helped to get me what I wanted within my budget!! I ended up being happy with the outcome so that speaks volumes!! ⭐️⭐️⭐️⭐️⭐️ I love my Chevy and I’ll definitely be sending everyone I know looking for a vehicle to this location!!
• NC

  Nahima Cid-Alejo

  Oct 6, 2026
  5.0
  So helpful and amazing care! Robert went above and beyond to take care of us. Kind, helpful, kid friendly! Had my 1 year old with me and during those hours of finalizing the process I appreciated the empathy and patience! Thank you!!!
• AG

  Andre Girgis

  Oct 3, 2026
  1.0
  Extremely disappointing service experience with the service department. My 2023 Chevy Traverse developed an issue where the infotainment screen went completely blank and became nonfunctional. Unfortunately, the vehicle’s basic warranty had just expired, so I brought it to this dealership for evaluation and repair. I was initially told that the necessary part would arrive within a few days and that the repair would be completed as soon as it arrived. After 5 days, however, I was told that they actually needed to order a different part. I was asked to take my vehicle home and wait for a call because the part was now supposedly on “back order.” After waiting approximately 5 weeks, I finally received a call asking me to bring the vehicle back in. After another 2 days, I was told that the part they had received was actually the wrong part for my vehicle. At that point, both my service advisor and the manager recommended that I not request a refund and remain in their “queue” so I wouldn’t lose my place for the correct part. The manager also told me he would contact the corporate office and get back to me. I never received that follow-up. I called multiple times and left voicemails, but received no response. Another month passed before my wife called to check on the status. We were then told that, after all this time, they recommended that we get a refund instead. It was extremely frustrating to wait 2–3 months while receiving completely different information and recommendations from the service department. When I expressed my frustration to my service advisor, he responded by calling me a “freaking idiot.” I found this completely unacceptable and unprofessional. I subsequently spoke with the manager again about the situation. Unfortunately, there was no acknowledgment of the inappropriate comment or the poor communication throughout this process. I was then told that there was no longer a “queue” for ordering the part and that I should simply call back in another month. At that point, I contacted two other Chevy dealerships. Both told me they could obtain the part within 2–3 days. They were correct. I ordered the part through another dealership, and they completed the repair the same day the part arrived. The entire process with the other dealership took approximately 4 days, compared with the 2–3 months I spent trying to resolve this issue here. The biggest issue was not simply that the part was difficult to obtain. It was the repeated misinformation, lack of communication, contradictory recommendations, failure to follow up, and unacceptable way I was spoken to by a service advisor. I strongly recommend being cautious when dealing with this service department. My experience involved multiple inaccurate updates from my service advisor and management over several months, followed by a successful repair at another Chevy dealership within days.
• TT

  Thaddeus

  Oct 2, 2026
  5.0
  Martin Chevrolet is an amazing dealership it has a rich history and the service there is hands ✋️ down possibly the best you will come across not to mention it's American built cars that are absolutely worth the price
• TT

  TGino Trapletti

  Sep 28, 2026
  5.0
  Everyone went above and beyond their job description. Dominick did not push as he sold a truck and made sure we were satisfied. Raul financed rapidly and efficiently very friendly man. Mario worked his tail off to get the right tires to our satisfaction since we had the oversized tires replaced. The whole crew treated us like family, made sure we were comfortable. We could not have asked for a better experience. Because of the reasons above we are repeat customers (since 1969) and recommend Martin Chevrolet.

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