Martin Chevrolet

Reviews

• JC

  Jeff Colburn

  4 days ago
  1.0
  I had an extremely frustrating experience with Martin Chevrolet after purchasing a used truck from them. Immediately after purchase (drive home), the truck began experiencing a highway shudder issue along with multiple check engine codes related to engine timing. Another Chevrolet dealer identified concerns, and after a long process of follow-ups, inspections, and repeated conversations, Martin Chevrolet eventually admitted the vehicle had excessive timing chain slack and failing camshaft actuator components requiring major repairs. To their credit, they ultimately covered the repairs, which included timing chain work, solenoids, airbag-related repairs, and additional diagnostic work. However, the process to get there was exhausting and took approximately a month with poor communication and constant uncertainty about what was actually being covered. Things got even worse when I picked the truck up after repairs. Within minutes of leaving the dealership, the truck would not start and had to be towed back. The final invoice documented that the battery cable ground had not been installed to proper specifications after the repair work. On top of all of this, I was told the dealership would cover the rental car while my vehicle was down, only to later discover the rental company charged my credit card for the entire month-long rental bill - over $1,200 out of pocket - because the dealer refused to pay. While I appreciate that the dealership eventually performed the repairs at no charge, the overall experience was stressful, time-consuming, and handled far less professionally than it should have been. No customer should have to go through this much effort after purchasing a vehicle from a dealership.
• JG

  juan gomez

  Apr 27, 2026
  5.0
  From making the deal happen to getting the first oil change, everything has been smooth. Great service overall.
• KM

  Krystle McGovney

  Apr 23, 2026
  1.0
  Highly disappointed with the service and the vehicle that was loaned to me. Old French fry, crumbs everywhere. Very dirty loaner car.
• JH

  Juan Heredia

  Apr 23, 2026
  5.0
  Walter Bravo in the service department is amazing!!! I highly recommend his service to everyone!!!!
• GP

  Gerard Polito

  Apr 14, 2026
  2.0
  The service team was very unresponsive. I had to constantly message them to find out updates on my vehicle, which was only supposed to be in for a few hours and they kept for a week.

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