O'Gara Coach Westlake Village

Reviews

• BG

  Bryan Guerrero

  Jul 29, 2025
  3.0
  I would like to give recognition to a gentleman named Luis Rodriguez. I believe he is a porter for the service department I believe that’s what he had mentioned to me. I had gone in to the dealer to check out a few cars of interest. While no one approached me to ask if I needed any help. Luis spotted me and greeted me in. He was very polite and answered a few questions I had at the end he guided me towards where the genesis vehicles were.
• YD

  Yulia Dashevsky

  Aug 1, 2024
  1.0
  Horrible experience with my Hyundai. The dealership dented my car and would not admit it. The customers service is unprofessional and unfriendly starting with rep Oliver Garcia and ending with the general manager Joe Cece. Though I love my car, I will never be going back for either repairs or sales.
• CS

  Candace Schuetz

  Jul 31, 2024
  1.0
  Buyer or should I say seller beware. I purchase a car from them in January of 2024. Everything was great, except the car was listed online for much cheaper than the sticker price make sure you check their website prior to purchase :). After 2 months, I began to receive toll violations for a car I no longer owned. After many failed attempts to contact the dealership about this, I finally got a hold of someone who told me that they do not transfer cars out of your name until they purchased. His attitude was a "not my problem" attitude. I have sold many cars back to the dealership and this has never been an issue. The reason I sell to dealerships and accept less money than the car is worth is so this does not happen. Be careful with this dealership.
• NK

  Nitin Kataria

  Mar 30, 2022
  2.0
  Went in for an oil change, which was done in a timely manner. However, they did not take due care of the car while it was in service. I noticed that no protective covering was used on the leather seat of my car or the floor mats, which is standard practice at all good dealerships. There are now some scuff marks on the driver side leather seat that I'll have to look into fixing myself. The car was also not cleaned nicely on the outside. When I called to leave a review, they did not seem much interested in taking the feedback either. Previously I took my Hyundai Santa Fe for an oil change to Alexander Hyundai of Oxnard and they had excellent service and took great care of my car.