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Israel Jaimes
2 days ago
I had an amazing experience at Simi Valley Toyota! From the moment I arrived, everyone was helpful, professional, and made the entire process smooth and stress-free.
I especially want to thank the manager, Juan, for being so helpful and making sure everything went smoothly. Ian was also incredible to work with. He listened to what I wanted, worked with me, and ultimately got me the deal I was looking for. I really appreciate the time and effort they both put into making sure I left happy.
I would highly recommend Simi Valley Toyota to anyone looking for a great deal and a great car-buying experience. Definitely ask for Juan and Ian
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SONA SARKISYAN
2 days ago
I had a great experience working with Steven Owens at Toyota of Simi Valley! He helped me find the right pre-owned car and made the entire buying process easy and stress-free. Steven was helpful, knowledgeable, and made sure I was comfortable with my decision.
Toyota of Simi Valley also has a great selection of used cars to choose from, which made it easy to find something that fit exactly what I was looking for. I’m very happy with my purchase and would definitely recommend Steven Owens and Toyota of Simi Valley to anyone looking for a quality pre-owned vehicle!
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LEVENT GORCIN
2 days ago
We are extremely thankful for the great experience we had purchasing our new Toyota Prius with Ian Cuyugan! From the beginning, Ian was very transparent, knowledgeable, and never made us feel pressured or rushed into making a decision.
He made the entire buying process simple, comfortable, and stress-free. We truly appreciate his honesty and professionalism throughout the whole experience.
We couldn’t be happier with our new Prius and would definitely recommend Ian and Simi Valley Toyota to anyone looking to purchase their next vehicle. Thank you again, Ian!
I bought a Toyota Camry, and the whole experience was great. Everyone on the team was friendly, helpful, and professional. I especially want to mention Naaman, who welcomed us when we arrived and made us feel comfortable right away. He was with us throughout the entire process, answered our questions, helped us with everything we needed, and made sure everything went smoothly. Naaman continued to guide and assist us until we completed the deal and drove away with our new car. The process was quick and easy, and we were able to finish everything in just one day. I’m very happy with my purchase and truly appreciate the excellent service we received from Naaman and the entire team.
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J Victor Pelcastre
Aug 10, 2026
My experience with this dealer would have been okay if it had not been for a dirty tactic in the sales process that I should have expected.
Long story short, I stated to Sales what was the price I was comfortable paying for the car. After a little back and forth they came back and agreed to that number. However, they did not make clear that during the final negotiation they removed one item of a package that they claimed had to be included in the sale of the car. This item was a digital license plate frame, but they included the other two items that were part of the original package. Granted, during the signing of the financial document and contract the two items that were included in the sale were discussed except the digital license plate frame. That was the time that I should have asked about it, but my mind was focused on making sure that the numbers they presented matched the agreed final price. My assumption was that the digital frame was included.
The following day I contacted the dealer and I was told that in order to get to the price I had communicated they had to remove the digital plate frame. I told them that was not made clear to me and that they had told me the package had to be included in the sale of the car. They stated that in order to match my number they had to removed the item. I am a reasonable person and if they had made that clear to me then it would be a different story.
To me this is another dirty sales tactic of withholding information in order to make the sale. They told me that they would be willing to discount the price of the digital frame by 10%. They can keep the frame and hope that puts the dealer in a better position. What matters is that the Sales team was not honest and transparent with what they did.