Volvo Cars Santa Monica

Reviews

• AA

  Ahmad

  5 days ago
  5.0
  Had a great experience with a kind woman in the HR department named Ana, she handled my issue swiftly and professionally. Great customer service and follow up skills.
• AJ

  adrian jones

  Apr 15, 2026
  5.0
  Sales was very professional and helpful. Bought my Certified Used with no problems.
• NS

  Nick Straughn

  Mar 12, 2026
  5.0
  Volvo owner since 2023. I come here for all of my routine maintenance. My guy, Klaus is always friendly, helpful, & knowledgeable. If you get a promotional offer for servicing from another dealer, they may price match! Worth it since I trust them more than others.
• SW

  Shawna Who

  Feb 12, 2026
  1.0
  Worst service center I've ever experienced. If I could give ZERO STARS I would. Had an oil change scheduled for 8:00AM, showed up right on time and then was quoted a two and a half hour wait...for an oil change...with an appointment. I left, will never return to Santa Monica Volvo, and will take my car to Culver City Volvo for the oil change. Don't waste your time at this Volvo location.
• MS

  Mehar Singh

  Feb 5, 2026
  1.0
  This dealership has been a complete disappointment. The post-sale experience is essentially nonexistent, and the service department is subpar at best. We purchased our Volvo in 2025 and have been dealing with a consistent static noise coming from the rear cabin ever since. Our vehicle has been brought in three separate times for the same issue, and it still has not been fixed. We’ve made repeated phone calls—often daily—to the service department and are now resorting to emails just to get the attention of the service manager. This level of service is unacceptable, especially for a brand like Volvo. Save yourself the frustration and do not establish a relationship with the Santa Monica Volvo dealership.

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