Toyota Santa Monica is proud to be an active supporter of the Santa Monica community and environmental issues. We are a national leader in hybrid sales and the only certified Toyota Mirai (fuel cell) dealer in Los Angeles. Our professional sales staff and service advisors are experts in what they do and trained to make customer service their top priority.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.