Enterprise Truck Rental

Reviews

• JG

  Jill Goodwin

  Jun 20, 2026
  5.0
  Megan delivers exceptional customer service from start to finish!! It was such a blessing working with someone that truly cares so much and represents Enterprise so well! 10 Stars!
• DO

  Devin O'Day

  Jun 8, 2026
  5.0
  I recently rented a 26-foot box truck, and what could have been a very stressful moving day was saved thanks to Megan's outstanding customer service. We ran into an issue locating our registration in the system, but Megan stayed calm, professional, and determined throughout the entire process. She went above and beyond to find a solution and made sure we were able to get on the road. Her positive attitude, patience, and professionalism truly stood out. Megan turned what could have been a frustrating situation into a great experience, and we're incredibly grateful for her help. If every employee provided service like Megan, customer satisfaction would never be a concern. Thank you, Megan, for helping salvage our move!
• DT

  Dirk Theissen

  May 23, 2026
  5.0
  Friendly staff
• PS

  Paul Stevens

  Apr 15, 2026
  4.0
  The van was overall very good, and in economy mode got decent gas mileage. Service was great!
• CA

  Cyn A

  Mar 4, 2026
  1.0
  Absolutely unacceptable. 0 stars if that were an option. This location has some of the worst customer service I’ve ever experienced. The employees were rude, dismissive, and completely incompetent. Instead of doing their jobs, they chose to power-trip and escalate a situation that never should have existed. My friend accompanied me to the location only because I didn’t want to drive there. He was not renting the vehicle, not listed as a driver, not paying, and not involved in the rental in any way. Despite this, employees demanded his driver’s license for no legitimate reason. When they found out he was on a “do not rent” list, they refused to rent the car to me, even though I was the sole renter and driver. I clearly explained that I was traveling to Dallas, Texas, and my friend was staying in Los Angeles. That information was ignored. Their reasoning was illogical, unjustified, and completely disconnected from any standard rental policy. This was not policy enforcement, it was laziness and poor judgment. These employees should not be working with customers. Their behavior was unprofessional, hostile, and embarrassing for the company. I wasted my time for absolutely nothing. Avoid this location at all costs.

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