Enterprise Rent-A-Car

Reviews

• AK

  Anirudh Kaja

  2 days ago
  5.0
  They had the cheapest cars in Anchorage but had only 1 person for the counter while all other car companies had more than 2 staff. Was a quick car return though.
• RG

  Raja Gunasekaran

  Jun 9, 2026
  5.0
  I was very impressed with the level of service I received. The staff went above and beyond to be helpful, and the car itself was clean, reliable, and comfortable. Great experience overall.
• JR

  Jackie Rogers

  May 30, 2026
  1.0
  Not very impressed with the Location in San Ramon. The front desk person Gia was very condescending and unfriendly about dogs and not accomodating ! She needs to be retrained in customer service department or put a short leash on her!!!
• PH

  Peter Hua

  May 26, 2026
  5.0
  Excellent service. Professional and friendly to boot. Employees greet you and let you know they’ll be with you upon walking through the door or help you immediately. Cars are clean and new. Office reception area is also clean and utilitarian. I would highly recommend this business to friends and family.
• LB

  Leo Bautista

  May 25, 2026
  1.0
  WARNING to anyone renting from Enterprise and planning to use a toll road: read the fine print on their toll pass program carefully. Their third-party billing vendor, Highway Toll Administration, does not send you one bill at the end of your rental. They send multiple separate charges over weeks, each time the toll authority reports usage back to them. Each billing cycle also carries a $4.95 per-day service fee. So instead of one clean bill, you get hit repeatedly. When I complained, they pointed to the rental agreement and moved on. No adjustment, no consolidation, no accountability. Enterprise has outsourced their toll billing to a company that profits from a confusing, drawn-out billing model and Enterprise takes no responsibility for it. Go elsewhere.

Frequently Asked Questions About Enterprise Rent-A-Car