Brand Certified
Enterprise Rent-A-Car
4.4(407 reviews)
Certified by Enterprise Rent-A-Car • Oct 11, 2026
Business Details
65 Medway Rd, San Rafael, CA
94901, United States
Certified by Enterprise Rent-A-Car • Oct 11, 2026
(415) 456-7999
Certified by Enterprise Rent-A-Car • Oct 11, 2026
https://www.enterprise.com/en/car-rental/locations/us/ca/san-rafael-medway-rd-2317.html
Certified by Enterprise Rent-A-Car • Oct 11, 2026
About
Certified by Enterprise Rent-A-Car • Oct 11, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in San Rafael, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Medway Road location today.
Location
Certified by Enterprise Rent-A-Car • Oct 11, 2026
Hours
Certified by Enterprise Rent-A-Car • Oct 11, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 1:00 PM
Sunday9:00 AM - 1:00 PM
Reviews
4.4
407 reviews
5 stars
315
4 stars
31
3 stars
14
2 stars
8
1 star
39
- ASanna sanchezSep 22, 20265.0Great costumers services 👌 and also they have Spanish speakers
- ASAshley SSep 18, 20265.0Josh and Fabian are super helpful and made my car rental very easy. Wonderful staff!
- DNDave NewcastleSep 14, 20261.0The staff works hard but clearly understaffed and the Enterprise system is flawed. Reserved a hybrid, had the confirmation email, but they had a standard SUV listed with no hybrid available unless I waited an hour. Already spent 45 minutes waiting at the desk and for a car to be available at that point, so ended up with what they had and not what I reserved.
- SDSheila DelucaSep 3, 20265.0Everyone was so helpful and right there to get me what I needed
- MPMaria PaternoAug 25, 20261.0Very disappointing experience with Enterprise! I reserved a car through my Enterprise account and called the local office beforehand to confirm that my husband could pick it up. I was specifically told that I needed to be present so he could be added as an additional driver. We therefore went to the office together, both showed our driver’s licenses, and used our joint credit card. Despite the reservation being made through my account, the employee who checked us in apparently put the rental under my husband’s name. He doesn’t even have an Enterprise account, so I received no rental-history credit or points for the reservation. I contacted customer service to have what appears to be a simple clerical error corrected. Instead of helping, customer service was argumentative and told me to contact the local office because the rental was completed. The local office then told me to contact customer service for the exact same reason. Being sent back and forth because Enterprise is unwilling to take responsibility is incredibly frustrating. Mistakes happen, but good customer service means fixing them. Unfortunately, Enterprise failed on that front. I expected much better from a company I trusted enough to reserve through my account.
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car in San Rafael, CA is open Monday to Friday from 8:00 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on weekends?
Yes, Enterprise is open on Saturdays and Sundays from 9:00 AM to 1:00 PM.
Where is Enterprise Rent-A-Car located in San Rafael?
Enterprise Rent-A-Car is located at 65 Medway Rd, San Rafael, CA 94901.
What types of vehicles can I rent from Enterprise Rent-A-Car at the Medway Road location?
Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.
How can I make a reservation with Enterprise Rent-A-Car in San Rafael?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/ca/san-rafael-medway-rd-2317.html or call +1 415-456-7999.
What payment options does Enterprise Rent-A-Car accept?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Does Enterprise Rent-A-Car offer any discounts for active military members?
Yes, Enterprise provides discounts for active military personnel.
What nearby car repair services are available if my rental car needs maintenance?
Nearby automotive repair services include Marin Car Clinic, Cooks Collision of San Rafael, Caliber Collision, and Fernando's Auto Repair.
Are there convenient places to fuel up or grab supplies near Enterprise Rent-A-Car?
Yes, there is a 7-Eleven convenience store and gas station nearby for fuel and quick supplies.
What local attractions can I visit before or after renting a car at Enterprise in San Rafael?
You might want to visit the Exotic Car Collection by Enterprise or relax at the Medway Spa, both located nearby.
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