SIXT Rent a Car San Jose Int Airport

Reviews

• TM

  Tri' Nguyễn Minh

  1 day ago
  5.0
  Smooth experience on pick up and return. The car that I rented was good (Camry). I returned one day earlier than the end date in the reservation, and they adjusted the final price accordingly, which is good.
• OZ

  O Z

  Jun 30, 2026
  3.0
  I was forced to a paid upgrade here due to someone not bringing back BMW 2 and 3 series. I didnt like the woman on counter and how she forced everyone with non-sense upgrades and insurances and such. Upstairs, taking the car and dropping off was excellent.
• VZ

  Vincent Zhang

  Jun 20, 2026
  5.0
  All employees I met seemed happy and willing to help customers at their best. This is the experience I never experienced from other car rentals companies. I am not sure if it's this place only or the company as a whole this outstanding, but I will fore sure remember this place and will be my first choice in the future.
• JS

  James M Shaw

  Jun 18, 2026
  5.0
  Excellent experience with Sixt. The BMW 2 Series was clean, fun to drive, and perfect for my trip. I've rented from them before and always provide top notch service. A special thank you to the gentleman working in the rental garage at pickup. I didn't catch his name, but he was outstanding—friendly, professional, and made the process quick and easy. Would definitely rent from Sixt again. I wish they would get some Corvettes. I like to use my rental from SiXT to test drive a vehicle I'm considering to buy.
• GL

  G Leong

  Jun 10, 2026
  1.0
  Do not rent from Sixt!!! I have been a loyal customer for years until I rented a Cadillac STX in 12/2025. I just received an email from a collections agency stating that I owe $500 for damages that I did not cause. I have been contacting them for over 6 months trying to resolve this, but they keep trying to send me an invoice. I took photos of the damage and sent it to them, but they do not respond back, only to send an auto-generated invoice. They have lost 2 class action lawsuits for fraud! If this continues, they will have a 3rd lawsuit on their hands. Do not rent from this company, unethical and fraudulent! Horrible!!!!!!!!!!!! UPDATE: 6/9/26 I've tried to reach out to customer service and the BBB. Sixt car rental refuses to accept the fact that there was pre-existing damages and states they have a pre-rental inspection that was done but cannot provide proof. This is fraud! Anyone else in this situation should contact BBB and seek a class action lawsuit. I should have known better! When I first arrived at the rental counter, I reserved a midsized SUV-Nissan. After I declined the insurance coverage because I have my own, the short bald Hawiian guy said I'm going to upgrade you to a Cadillac with no extra charge. I kindly declined the offer, but he gave me the Cadillac anyways. So beware, if they try to do a bait and switch, you will know they are giving you a damaged vehicle. Even when I sent them the photos of the damaged car, they said they can't verify the damage was there. Completely ridiculous and a terrible company to do this to their customers.

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