AutoZone Auto Parts

Reviews

• KW

  Kelly Williams

  Sep 17, 2026
  5.0
  Jamie is the best !!!!!!!
• AR

  Alonso Rodriguez

  Sep 12, 2026
  5.0
  Very well stocked and the staff is friendly, engaging and knowledgeable
• TM

  Tj Man

  Aug 30, 2026
  1.0
  I came to buy brake fluid and Fuel stabilizer. I only had a $100 bill. The girl cashier said it was no good. Funny money. I was so embarrassed. I was shocked. I ran to the bank and found it was 100% good. I called to let them know there pen they use was not good. Bill who answered the phone notified me he dosen't use a pen and can tell just by feel. I said the pen she used is no good. Bill notified me that the bill check is up to Interpretation, I said I was embarrassed because they let everyone in line think I was a fraud and he needs to fix the pen they use. He said there are alot of fake bills going around. No sorry for the wrong Bill check. No I will replace the pen. No thanks for letting me know. I just think me trying to notify them of the wrong doing was waisting his time. I will never go back there. I do not recommend this store. Now seeing all the other bad reviews im sorry I ever went to that store at all.
• KA

  Kelly Abernathy

  Aug 15, 2026
  5.0
  Outstanding Customer Service I was recently at the AutoZone waiting in line with five other customers when I witnessed an excellent example of customer service from Bill. A customer was extremely frustrated about a product issue that was not entirely within Bill’s control. Instead of becoming defensive or dismissing the situation, Bill listened to the customer’s frustration, remained professional, and took accountability for what he could control. What stood out most was that Bill made the customer feel heard, valued, and respected, even when the problem itself was difficult to resolve. He recognized that the customer did not necessarily know how to fix the issue, so rather than simply explaining the limitations, he took the appropriate next step and escalated the situation to help move it toward a resolution. As someone who was waiting in line and simply observing, I thought this deserved recognition. Problems will happen in any business, and not every problem can be controlled. What can be controlled is how you respond to the customer. Bill demonstrated patience, ownership, professionalism, and good judgment. That is the kind of customer service that represents a business well. Great job, Bill, and thank you for setting a strong example of how to handle a difficult situation professionally.
• RB

  Ray Kaleb Barajas

  Aug 6, 2026
  5.0
  Bill provided outstanding customer service and completely turned our experience around. We had already been to another AutoZone and were told our battery wasn’t in stock. The battery was still under warranty, but we were told we’d have to wait because none of the stores had it available. When we spoke with Bill, he immediately recognized that our battery had actually been discontinued—something none of the other employees had mentioned or seemed to know. He quickly found the correct replacement under the warranty and explained everything clearly. On top of that, another employee had told us they couldn’t remove the old battery from our Jeep because it required special tools. Bill confidently took care of it without any issues and had us back on the road in no time. We truly feel lucky that Bill happened to be covering the store that day. His knowledge, professionalism, and willingness to help made all the difference. AutoZone is fortunate to have an employee like Bill. Thank you, Bill, for going above and beyond!

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