SIXT Rent a Car San Francisco Fishermans Wharf

Reviews

• VG

  Vinny Gostner

  May 12, 2026
  5.0
  Kevin was super polite and gave us a 5* service
• JK

  Jay K

  May 10, 2026
  5.0
  Tiffany the branch manager was the best and very helpful even though the car we booked wasn't available. She booked us in the next class of the vehicle which turned out to be a very good experience. She also offered to send out somebody and deliver the car we wanted the next day or so which was a welcome departure to what we have heard from other locations.
• AP

  Akshay Pant

  May 9, 2026
  5.0
  One of the best experiences I have had. Faramarz gave us the best advise and guidance and went above and beyond to deliver value to us. Thank you for the amazing experience.
• GP

  GALIWANGO PETER

  May 3, 2026
  5.0
  I had a great experience with Sixt. The staff were consistently courteous and professional, and I appreciated their flexibility when accommodating my needs and schedule. The whole process was smooth and efficient, with minimal wait time. The vehicle was clean, reliable, and well-maintained, making the overall trip comfortable and stress-free. Pricing was transparent with no surprises, which I found very reassuring. Overall, a high-quality and flexible service, I would definitely recommend Sixt and use them again.
• JA

  J A

  Apr 10, 2026
  1.0
  EDIT: Please see the canned AI response to this review! Such an insult to our intelligence. What a TERRIBLE company :( every bad review has the same AI response. That's how much they care...none. Absolutely the worst car rental experience. I turned in my car early and they keep sending emails it wasn't turned in, even after I called to file a grievance about the misinformed and improperly handled returned car. I asked to speak with someone with more authority, but still haven't heard back. I got a call after talking to two seperate people and filing 2 separate complaints with several promised "I will definitely take care if this by tonight ma'am. You can trust it's taken care of". Just received another call from a service desk, asking where is the car? Then she says, Oh yes I see the car is here but not registered as returned. WTH? why are you calling me then? What they should do is speak to their employee about not doing their job correctly. It has been a frustrating and difficult experience dealing with this company is an understatement. I see all the negative review response from this thread for the company is some canned response, exactly like the canned customer service responses from their agents. SIXIT IS A TERRIBLE COMPANY. First and LAST time I will use them. Going back to the wonderful people at ENTERPRISE FOR THE BEST SERVICE. ***Note: Sixt has faced numerous customer complaints and legal actions regarding disputed damage charges, including a major class-action settlement in 2025.

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