National Car Rental

Reviews

• IK

  I Kare

  3 days ago
  5.0
  Took a shuttle at the San Diego Airport to National rental car, walked down the aisle and chose my car, showed the parking attendant my license and was out in less than five minutes on a fourth of July weekend! Yesss! The car was newish and very clean (rare for a rental car). The return was even quicker. I pulled up, left my car keys, and hopped on a shuttle. No interaction with anyone.
• GM

  G Matt

  Jul 2, 2026
  5.0
  National Car Rental has set the example for other rental car companies to follow. Why would I ever, in the future choose another company so that I can wait for " the car that they chose " for me? National car always maintains their cars above and beyond, they are always clean and they are always running properly. Additionally, their customer service has been second to none. If you do have an issue, contact them because they will rectify the situation as soon as possible. A special thank you to the agent who checked in my returned car in San Diego on July 1. He is the example of National's no drama, high standard, customer service. He is also the type of employee more companies want, and all customers appreciate.
• AS

  Aris Alexandra Seaberg

  Jun 24, 2026
  5.0
  I want to highlight and shoutout the national team at the San Diego airport, particularly Arielle. We arrived after midnight, exhausted after 14 ours of travel. Arielle greeted us with patience and clearly saw the exhaustion and how many bags we had, lol. She helped me get signed up for the membership and get upgraded to a bigger vehicle. She really went above and beyond and made our experience so pleasant. Thank you! Also, the car was perfect and extending our trip and drop off in Santa Barbara were great too! Will definitely use National again thanks to the team and well run company!
• SN

  Sarah Nakamoto

  Jun 18, 2026
  5.0
  I can't say enough great things about National. I travel for work and my mind is always at ease when renting from them because they always take excellent care. The employees are efficient, kind, and personable. They are quick to offer solutions if there is ever an issue. Even when stressed and stretched thin, they still do their best. This is not just for San Diego - this is country wide from my experience. They may be a bit pricier than other companies but the selection, cleanliness, excellent service and ease of renting is 100% worth it.
• PM

  Paul Miller

  Jun 11, 2026
  1.0
  Used to use National all the time. Then one day someone hacked my Emerald account and changed all my personal info. Then proceeded to rent a car on my account at JFK AND La Guardia while I was in California. Obviously they were stealing a car using my account. They knew a car was being stolen but did nothing about it before the second successful attempt. One huge pain in the ass later to help National clean up their mess and security weaknesses, I can no longer rent from National or Enterprise. Have called support at least 10 times over the past few years and no one can help. I keep getting the assurance that it will be escalated and I will get a call from so and so big department and then nothing happens. So I am banned from renting from them anymore because their system has so many security flaws that a stranger can take total control of your account without any notification. DO NOT TRUST THEM WITH YOUR INFORMATION!! It’s a great way to get your identity stolen. Horrible and rude support. Update: … and clearly they have an auto reply bot for these reviews that just points me back to the main support line I’ve been dealing with for years now. And the bot actually says “we’re listening”. Clearly you’re not and you don’t want my business. Beyond shameful