LAZ Parking - 5th & Broadway

Reviews

• DL

  Denise Li

  2 days ago
  1.0
  Was looking for cheap parking for jury duty. There was a sign outside before 7:30am saying early bird pricing of $10 is for getting into the lot before 9am and leaving by 6pm, which was perfect for jury duty hours so I went in. When I was exiting at 5:07pm though, they charged me almost $40! When I called to reconcile the issue, they said the early bird pricing was actually for 9-5p and they didn’t have anyone physically there to look at the sign and the sign was gone by the afternoon anyway. I told them I wouldn’t have chosen to park there if the sign had been accurate because I made the decision to park there based on that sign and my jury duty hours. No dice. No promise to check the integrity of their sign. No ownership of the breakdown. They asked me for a picture of the sign. I didn’t have one because it’s gone already! I have the experience of being scammed and I never write reviews but this felt really wrong. As a side note, the first day of jury duty no longer gets you a day pass for public transit. So let’s all just pay our $40 parking fees without feeling scammed.
• CR

  Cornell Randle

  6 days ago
  1.0
  Prices are absolutely ridiculous and spots are too tight. Customer service is horrible and very unprofessional.
• ER

  Ellie Rundell

  Jun 8, 2026
  1.0
  Paid $280 for a week of unlimited in and out. Couldn't get back in to our car using the credit card, the security phone number provided wasn't active. Once we got in, scanning the ticket to exit didn't work, leaving us paying the "lost ticket" fee of $70 just to exit the garage. Called customer service, who had no idea how to help and suggested we call every time we needed to get in it out, and was "disconnected" twice after being placed on hold. Absolutely do not use this garage.
• MH

  Michael Hua

  Jun 6, 2026
  1.0
  Be careful. This machine did not let me out of the parking garage without paying a day and 6 hours worth of parking fees. It was unmanned with no security for the entire day and calling the line on the machine just directs you to a different number and countless transfers.
• NW

  Nicholas Williams

  Apr 29, 2026
  1.0
  Horrific. Steer clear. Paid a whopping $440 for 10 days of in and out parking. Bar code on the receipt would not let me in or out of the facility after the first day. Management does not answer calls. Disputed the charge with the credit card company and the horrible management had the audacity to respond stating that I received the parking services! Credit card company ultimately sided with me. Save yourself the trouble - this is a scam 100%.

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